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Portola Associates

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Portola Associates Reviews (1)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I decline this offer because This should have been offered to me when I was thereThis would mean I give them more moneyIf the tech were a true expert he should have been able to eyeball a dark tintI asked a few other inspectors who said they inform of grave violations before the inspectionThe charge was excessive and no true expert needs a machine to see a percent tintI already went elsewhere to a friendlier business and they charged me $onlyI remember what I heard and the person who checked me out did not tell me about the 1k miles or to read any fine print so I still believe this was bad business practiceSee number I specifically asked about another $fee and that was the time to make this offer The bottom line is my windows were very dark and to anyone in [redacted] in the inspection industry it would be as obvious as a muffler dragging on the groundTo choose to run the inspection days before Christmas and not make it clear to me about the 1k miles is simply bad business and bad customer service and no amount of distraction about [redacted] law is going to convince me otherwise Regards, [redacted] ***

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