Portola Inn & Suites

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this
proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I got your e-mail and till this day I have not received any kind of compensationThere has not been made any kind of deposits on my credit card with the one that I paid with
Regards,
*** ***

Here is the requested information of proof of my booking since the hotel is claiming I never stayed there. I also have all the disputes I tried making through [redacted] and letters from the hotel proving they knew I was staying there. I don't know why they're lying yet again. I just want my...

refund.

to whom it may concern.  we have completed refunding the guest. please remove this complaint from your records thank you, [redacted]

Hello [redacted]Please refer to the reference number.We have contacted MR G Milow and resolved the issue .We do apologize for not informing you on the resolution.This hotel in under new management and  clearing up all concerns are our top  priority. Please place us in  good...

standing  and call should there be any concerns .Thanks you Respectfully [redacted]