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Poshique Furniture

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Poshique Furniture Reviews (2)

Good morning, My response is as follows: Customer had reached out to us, well after our day return policy, seeking repair of damaged goodsThough, since sale of product, the business operating as Poshique, had been shut down, yet we responded and started to plan a date to inspect
damaged productAs paying work for current business was priority, it took time to find availability in the scheduleCustomer eventually requested full refund, but insisted on keeping product at firstAfter partial, undisclosed, refund was offered, customer refused repair, as well as partial refund

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below(When we purchased the table they had no return policy, nor did it
state a return policy anywhere on their business page or their receipt
that they hand wrote on a ripped off piece of scrap paperThe first
time we heard of their day return policy was through our
conversations on *** after many failed attempts for the owner to
come and repair the tableWe tried times to schedule a repair by the
business owner and he failed to show up or follow through all four
timesI do have conversations saved for proofThey also blocked me
from their *** pages and any form of contact so I was not e to
continue a discussion on how to receive a refundThe wife of the owner
said she would get us a refund and then the next day she said a partial
refund was all they would give and expected to take the product back as
wellWe would be happy to give them back the table and bench if we can
get a full refund for the product they built for us is falling apartWe
do plan to take this to small claims court if they aren't able to give
us our money backThank you. *** ***

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Address: 209 Boyden st., Syracuse, New York, United States, 13203

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