I ordered a dress a month ago that I have not receivedI contacted Poshmark and at first they responded but when I emailed again at their requested date that I still haven’t received my dress I got no responseI have send several emails with no response and no way to call or talk with anyone
Poshmark approved a return from a purchaser of my item with insufficient information and inadequate input from meTheir policy states "At least one of your buyers reported their order was not as described in the listing and uploaded details and photos to support their claimWe verified their claim, assisted them in returning the order and then refunded their paymentBuyers can report an order and request a return if the order they receive is a replica or fake, has damage that was not disclosed in the listing, or is in some other way not as described in the listingWe understand that you sometimes can make a mistake or inadvertently leave out details in a listing descriptionHowever, keep in mind that your buyer had a poor shopping experience, which will likely reduce the chance they shop your closet or Poshmark againYou also lost the sale and the earningsYou can avoid INDs in the future by making sure you include photos and accurately describe the condition, size, color and an
On the following dates I emailed Poshmark regarding my balance of $I contacted Poshmark on 7-23,7-times on the 24th, 9/2,,9/29,9/30, & 10/times asking for my varacation code to be sent to my email so I could collect on my earnings of my sales that happened over various dates threwout the summerOn 10/I had finally had it & told them buy email that I was tired of hearing there many excuses from, “ please give us days - we need proof from you that you are who you say you are”Today 10/I noticed an email from them saying “ I have accounts & they have never received any requests from this email address requesting any money”BUT on 8/28/I contacted them & told them that I never received an order that I placed & they cancelled that order of $It was a order *** that was cancelled buy them on 8/I was notified buy email of this cancellation to the email in questionOn 10/I went directly into my Poshmark acc
Bought a purse for my wife, received it quickly but not what I expected, was way too big, wanted to return and poshmark and vendor refused, was told in was a case of buyers remorse....will see...trying to make it sellers remorseNever buy again from Poshmark!
I have used this app for more than years, sold item with $1,and paid this company $for sales fee! but I was banned from this app this morning, with NO explanation or notice! I even have $pending earning on this app!!! Is this how you manage your users?! Now all my listings in past two years are gone, all my time are wasted?!
I sold an item on Poshmark siteCustomer wanted to return itemPoshmark approved returnCustomer never shipped item for return (Poshmark has proof of this) therefore its clear that buyer wants to keep itemPoshmark assured me -via email- that I would be paid for my item by *** I do not have my item nor the $*** due to me from PoshmarkPoshmark will not respond to my over emails requesting my funds
I purchased boots advertised as *** boots, new in boxThe pictures were professional and not if the product deliveredUpon receipt I noticed the box is different from other shoe boxes because there was no bar code, description, name ***, color, or anything typically on the side of a shoe boxThe box lid has *** written on itI opened them and there were generic tags attached to the zipper of both boys that said Wide CalfPacking materials in the boots were there but no other card or information about care or anythingThe boots were stamped on the inside with the *** name and other information I cannot read because the ink is smearedThe top of the foot of each boot has a white cross scratched into the faux suede probably from previously being folded our something--it was not part of the lookThere was a sticky glue-like substance on the right top of for boot that I tried to scratch off to no availI cannot justify the $I spent for them when they
According to our system, the customer's account in question was deleted by themselves on *** 5th, ***Once an account is deleted by a user, the action cannot be reversedWe recommend the customer contact our customer support team at [email protected] for further assistance
Due to this,
we consider the matter resolved
As stated to the user by ***, the account is restricted due to our system detecting ties between that account and a permanently restricted accountIf the user has any difficulty redeeming their earnings, we recommend that they reach out directly to our Support team for further
assistance
Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me. I just want them to discontinue emailing me. I never saw the emails from them only requests to buy something. I am dumping all they send into my JUNK file and delete them. Sincerely, Judith ***
Poshmark is a business that allows sellers to scam buyers with zero recourse You cannot even leave feedback about a seller if you do not accep the purchase I ordered a bathing suit and received a cheap plastic wallet instead Poshmark refused to issue a refund until I returned the wallet even though I never ordered the wallet Further, I had to return it in business days, or I would not get a refund at all, and the seller would get my money I am still awaiting my refund, and, if I do not get it, I will file a Revdex.com complaint I, however, think people should be warned that Poshmark will not help a buyer who has been scammed by a seller, and that they will not take any action against the seller - in fact, Poshmark enables sellers to continue scamming buyers
I sold a pair of Ariat boots on poshmarkShipped it same day as the buyer bought themWhen listed I provided valid information and detailed picturesThe buyer received the item and said it did not fitThis goes against poshmark policy for final sale and it can’t be returned based on sizeShe then tried tried to change it to say it was not the same quality as stated which it was when I provided pictures and evidenceIt has not been a week and there has been no resolutionThe buyer still has my boots and my money is on holdI want the money to be released and the case to be closedCase: ***
I purchased an item on the Poshmark appThe order * ** *** The item was described as "*** *** Corduroy Jeggings, size 12"When I received the item, they were not corduroys, they were actually a striped pair of pantsI attempted to file a return through Poshmark, and I was told it was denied because, "the item was not misrepresented in the listing." I wrote back again to Poshmark and said that it was misrepresented because they are striped pants and not corduroysI got another response that read as follows: "Thank you for your emailWe understand your frustration, our community team works to ensure that every one of our customers has an enjoyable experience on our platform, and as such we take our time to thoroughly evaluate each case we receive to come to the best resolution possible for both parties involvedAccording to our records, the case was ultimately denied as the item was not misrepresented in the listingMoving forward, we kindly sug
This site alleges to prohibit the sale of REPLICA goods ( purses, jewelry, clothing , etc) They take 20% of all of sales and ALLOW replicas to be sold from their site ( ILLEGAL ) Numerous people have reported these sellers to them yet they do nothing because they are making illegal money from these sales
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
I have made three purchases from Poshmark in the last month and only one was delivered in a timely mannerThe other purchases had to eventually be cancelled due to non-delivery of goodsThat is only a 33% success rate in the delivery of good that I was charge hundreds of dollars forThe mechanism this company uses to sell and deliver goods is unreliable and is a poor business practiceGood should be shipped in a timely manner once purchased and communication should occur when there is a delayFrankly Poshmark needs to do a much better job qualifying sellers and the business model feels more like a scam than a proper online retail site after this experience
Poshmark takes 20% of all earningOver the past year Poshmark has made over $from my purchases and salesI have developed a great closet with several loyal customers and use it as a way to make some extra cash for myselfPoshmark has wrongfully closed my account and is now refusing to respond to my emailsThis company has disgusting customer service and in no way should be able to randomly inhibit my ability to make moneyI have not inhibited their business in any wayThey are able to take 20% of my sales for the sole purpose that I am using their appSince they have taken that away I demand the 20% they have taken from me returned because I am no longer able to make sales
I placed an order On August I noticed that the shipping address for my item was incorrect and contacted the seller immediatelyI have not received a response since then in order to correct the shipping address for my itemI have reached out to the seller on multiple occasions with no resultsI have already spoken to US PS on multiple occasions and the item has been refused by the post office and is on its way back to the sellerWithout hearing from Poshmark, I have no way of knowing when my item will be reshipped or when I will receive it
I shipped an item with a separate label because my Item was too heavyI emailed them the tracking informationThey cancelled the order even though it was shippedIt delivered days ago and I have the delivery confirmation, but they have refused to send my moneyThey owe me $**
Regarding order *** we have approved the return for a full refund on 4/For this reason, we consider the case closed
I ordered a dress a month ago that I have not receivedI contacted Poshmark and at first they responded but when I emailed again at their requested date that I still haven’t received my dress I got no responseI have send several emails with no response and no way to call or talk with anyone
Poshmark approved a return from a purchaser of my item with insufficient information and inadequate input from meTheir policy states "At least one of your buyers reported their order was not as described in the listing and uploaded details and photos to support their claimWe verified their claim, assisted them in returning the order and then refunded their paymentBuyers can report an order and request a return if the order they receive is a replica or fake, has damage that was not disclosed in the listing, or is in some other way not as described in the listingWe understand that you sometimes can make a mistake or inadvertently leave out details in a listing descriptionHowever, keep in mind that your buyer had a poor shopping experience, which will likely reduce the chance they shop your closet or Poshmark againYou also lost the sale and the earningsYou can avoid INDs in the future by making sure you include photos and accurately describe the condition, size, color and an
On the following dates I emailed Poshmark regarding my balance of $I contacted Poshmark on 7-23,7-times on the 24th, 9/2,,9/29,9/30, & 10/times asking for my varacation code to be sent to my email so I could collect on my earnings of my sales that happened over various dates threwout the summerOn 10/I had finally had it & told them buy email that I was tired of hearing there many excuses from, “ please give us days - we need proof from you that you are who you say you are”Today 10/I noticed an email from them saying “ I have accounts & they have never received any requests from this email address requesting any money”BUT on 8/28/I contacted them & told them that I never received an order that I placed & they cancelled that order of $It was a order *** that was cancelled buy them on 8/I was notified buy email of this cancellation to the email in questionOn 10/I went directly into my Poshmark acc
Bought a purse for my wife, received it quickly but not what I expected, was way too big, wanted to return and poshmark and vendor refused, was told in was a case of buyers remorse....will see...trying to make it sellers remorseNever buy again from Poshmark!
I have used this app for more than years, sold item with $1,and paid this company $for sales fee! but I was banned from this app this morning, with NO explanation or notice! I even have $pending earning on this app!!! Is this how you manage your users?! Now all my listings in past two years are gone, all my time are wasted?!
I sold an item on Poshmark siteCustomer wanted to return itemPoshmark approved returnCustomer never shipped item for return (Poshmark has proof of this) therefore its clear that buyer wants to keep itemPoshmark assured me -via email- that I would be paid for my item by *** I do not have my item nor the $*** due to me from PoshmarkPoshmark will not respond to my over emails requesting my funds
I purchased boots advertised as *** boots, new in boxThe pictures were professional and not if the product deliveredUpon receipt I noticed the box is different from other shoe boxes because there was no bar code, description, name ***, color, or anything typically on the side of a shoe boxThe box lid has *** written on itI opened them and there were generic tags attached to the zipper of both boys that said Wide CalfPacking materials in the boots were there but no other card or information about care or anythingThe boots were stamped on the inside with the *** name and other information I cannot read because the ink is smearedThe top of the foot of each boot has a white cross scratched into the faux suede probably from previously being folded our something--it was not part of the lookThere was a sticky glue-like substance on the right top of for boot that I tried to scratch off to no availI cannot justify the $I spent for them when they
According to our system, the customer's account in question was deleted by themselves on *** 5th, ***Once an account is deleted by a user, the action cannot be reversedWe recommend the customer contact our customer support team at [email protected] for further assistance
Due to this,
we consider the matter resolved
As stated to the user by ***, the account is restricted due to our system detecting ties between that account and a permanently restricted accountIf the user has any difficulty redeeming their earnings, we recommend that they reach out directly to our Support team for further
assistance
Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me. I just want them to discontinue emailing me. I never saw the emails from them only requests to buy something. I am dumping all they send into my JUNK file and delete them. Sincerely, Judith ***
Poshmark is a business that allows sellers to scam buyers with zero recourse You cannot even leave feedback about a seller if you do not accep the purchase I ordered a bathing suit and received a cheap plastic wallet instead Poshmark refused to issue a refund until I returned the wallet even though I never ordered the wallet Further, I had to return it in business days, or I would not get a refund at all, and the seller would get my money I am still awaiting my refund, and, if I do not get it, I will file a Revdex.com complaint I, however, think people should be warned that Poshmark will not help a buyer who has been scammed by a seller, and that they will not take any action against the seller - in fact, Poshmark enables sellers to continue scamming buyers
I sold a pair of Ariat boots on poshmarkShipped it same day as the buyer bought themWhen listed I provided valid information and detailed picturesThe buyer received the item and said it did not fitThis goes against poshmark policy for final sale and it can’t be returned based on sizeShe then tried tried to change it to say it was not the same quality as stated which it was when I provided pictures and evidenceIt has not been a week and there has been no resolutionThe buyer still has my boots and my money is on holdI want the money to be released and the case to be closedCase: ***
I purchased an item on the Poshmark appThe order * ** *** The item was described as "*** *** Corduroy Jeggings, size 12"When I received the item, they were not corduroys, they were actually a striped pair of pantsI attempted to file a return through Poshmark, and I was told it was denied because, "the item was not misrepresented in the listing." I wrote back again to Poshmark and said that it was misrepresented because they are striped pants and not corduroysI got another response that read as follows: "Thank you for your emailWe understand your frustration, our community team works to ensure that every one of our customers has an enjoyable experience on our platform, and as such we take our time to thoroughly evaluate each case we receive to come to the best resolution possible for both parties involvedAccording to our records, the case was ultimately denied as the item was not misrepresented in the listingMoving forward, we kindly sug
This site alleges to prohibit the sale of REPLICA goods ( purses, jewelry, clothing , etc) They take 20% of all of sales and ALLOW replicas to be sold from their site ( ILLEGAL ) Numerous people have reported these sellers to them yet they do nothing because they are making illegal money from these sales
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
I have made three purchases from Poshmark in the last month and only one was delivered in a timely mannerThe other purchases had to eventually be cancelled due to non-delivery of goodsThat is only a 33% success rate in the delivery of good that I was charge hundreds of dollars forThe mechanism this company uses to sell and deliver goods is unreliable and is a poor business practiceGood should be shipped in a timely manner once purchased and communication should occur when there is a delayFrankly Poshmark needs to do a much better job qualifying sellers and the business model feels more like a scam than a proper online retail site after this experience
Poshmark takes 20% of all earningOver the past year Poshmark has made over $from my purchases and salesI have developed a great closet with several loyal customers and use it as a way to make some extra cash for myselfPoshmark has wrongfully closed my account and is now refusing to respond to my emailsThis company has disgusting customer service and in no way should be able to randomly inhibit my ability to make moneyI have not inhibited their business in any wayThey are able to take 20% of my sales for the sole purpose that I am using their appSince they have taken that away I demand the 20% they have taken from me returned because I am no longer able to make sales
I placed an order On August I noticed that the shipping address for my item was incorrect and contacted the seller immediatelyI have not received a response since then in order to correct the shipping address for my itemI have reached out to the seller on multiple occasions with no resultsI have already spoken to US PS on multiple occasions and the item has been refused by the post office and is on its way back to the sellerWithout hearing from Poshmark, I have no way of knowing when my item will be reshipped or when I will receive it
I shipped an item with a separate label because my Item was too heavyI emailed them the tracking informationThey cancelled the order even though it was shippedIt delivered days ago and I have the delivery confirmation, but they have refused to send my moneyThey owe me $**