Postal Annex Plus

Postal Annex Plus was unwilling or unable to refund my key deposit when I returned the mailbox keys on the date of termination of services (July 31, 2018)Employee was the same individual who had handled the annual renewal process inappropriately a few weeks earlier, causing me to cancel the transaction, after using the mailbox service and finding it to be basically satisfactory for the past few yearsToday, the employee pretended that they had tried to contact me, stating an old phone number that I had changed many months previously (and double-checked with the business at least once)A simple examination of the system backup six months earlier will verify the facts