Posterazzi.com

Purchased a poster art from them back in December and still have not received it. They don’t respond to your emails and the phone # provided is to Walmart customer service. Please stay away and don’t waste your time and money with this company.

Stay clear of this company!
Ordered a poster and came all creased down the middle and picture quality was faded and blurred. Ended up throwing away the purchase. Horrible!

The refund was processed in the amount of $on Monday the [redacted] of January It takes to business days to post to your statement so you should see it soon Please keep the poster you received as as gift We refunded you for the entire order

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the
matter has been resolved
Sincerely,
*** ***

Thank you for contacting us The *** shows this as DELIVERED on December **, , 10:am***We appreciate your assistance ***

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[On December [redacted] I received 1 of 2 posters that I had ordered.  [redacted] does show delivered but, there was one tube containing one poster.  Clearly my order shows 2 posters ordered.  I have written two emails to [redacted]ith no response to where the [redacted] poster is.  I am missing the Game of Thrones - All Men Must Die - 12x36 Poster Print.  If you can issue a new shipment containg my second poster, then I will consider this matter concluded.Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We did receive the delivery on the [redacted] of Jan. 2014. I also,received a response from the company to my email the same day as my complaint. I tracked the shipment
and seen it had been mailed and was delayed along the way. We are very happy with our poster. However, the lack of the email to let us know the product was shipped
as stated in the order confirmation email caused a great deal of concern.
Thank You for your help in this matter.
Sincerely,
[redacted]

The refund was processed in the amount of $29.73 on Monday the [redacted] of January.  It takes 3 to 5 business days to post to your statement so you should see it soon.  Please keep the poster you received as as gift.  We refunded you for the entire order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

Thank you for contacting us.  The tracking # [redacted] shows this was delivered on January **, 2014 , 12:25 pm.  Please let us...

know if you need any additional information or if the customer is planning to return the order to us.  Thank you.

WE HAVE RESPONDED DIRECTLY TO THIS CUSTOMER AND RESHIPPED HER  ITEM TO HER SPECIFICATIONS.

Review: I order an item the was originally on [redacted]. The item never showed up. When tracked it said delivered but it was not delivered. I tried to file a loss claim via dhl/usps original Tracking info is avaiable upon request your system won't allow me to give at this time. but was told that I could not because I was NOT the shipper. I contacted [redacted] and they gave me Posterazzi.com's phone number. Listed as "THe Poster Group" on [redacted] site. I called several times only to never get a human just voicemail. I sent several emails and got no response . I also cc'd in [redacted] service. I called [redacted] customer service once again and they supposedly reached out to Posterazzi. The next day I receivd a brief email saying a replacement would be sent yet when I requested tracking info I never got a response. I tried calling and sending an email. This started on Nov **, 2015. Since the poster did not arrive in time and I do not have proof of where either poster is I want my money back.Desired Settlement: This started on Nov **, 2015. Since the poster did not arrive in time and I do not have proof of where either poster is I want my money back.

Review: On December **, 2013, I placed an order on WalMart's website for two 8" x 20" black and white prints that were sold through WalMart by a company called The Poster Corp (aka [redacted]). As of today, January **, 2014, I have still not received my shipment. Each time I call the company, my call is answered by a third-party answering service who says they will pass my phone number to the company. I have left three messages with this answering service and have not received a return call. The Poster Corp website has an email address for customer support, so I emailed that address. I have had no contact other than emails with this company. They continue to tell me that my order has shipped and that nothing else can be done. The email I received from WalMart stated that my order had shipped on January *, 2014. However, no tracking information was provided, and the company has been unable to tell me where my package is. I have requested a refund from the company of the amount that I paid ($40.18) numerous times (by email) but was told that they could not issue a refund until I had received the shipment and either refused delivery or returned the shipment. I can't refuse delivery or return the shipment because I have not received it. I think that two weeks is more than sufficient time to receive my shipment and am requesting that the Revdex.com intervene on my behalf in order to obtain my refund. I feel that I have been treated very unfairly by the company as they have had $40.18 of my money for over two weeks without delivering my order. I am requesting an immediate refund of $40.18. Thank you, [redacted]Desired Settlement: I am requesting an immediate refund of $40.18 for non-delivered merchandise.

Business

Response:

Thank you for contacting us. The package has been in transit with the USPS for longer than usual and it is expected to be delivered any day now according to the USPS customer support. The USPS tracking # is [redacted]. We advised the customer that we are more than willing to issue a full refund but we need to receive the package back first. We asked her to give it until Monday.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

My shipment was received on Tuesday, January **, 2014.

Sincerely,

Review: I ordered a poster and I was told it would be here by Dec **, 2015. Never received my order. I first called [redacted] and they say that they haven't received my order yet. I cannot get in touch with anyone from this business. When I call I am only given the option to leave a message. 4 hours later still no call back. So I emailed them and all they said was [redacted] has it. Well the tracking info shows it is in-transit to [redacted]. [redacted] didn't receive it and it was not delivered by [redacted] when they dropped off all my mail from today.

They haven't offered a refund, and they haven't offered any other solutions to get my purchase to me.Desired Settlement: I want what I paid for.

Business

Response:

WE HAVE RESPONDED DIRECTLY TO THIS CUSTOMER AND RESHIPPED HER ITEM TO HER SPECIFICATIONS.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On Jan. [redacted],2014 I placed an order .Order#[redacted] ,they charged my credit card and the payment was autherized. I even paid for Priorty shipping. When I did not receive the shipment I called the contact number(###-###-####)(01-**-2014 at 3:40 PM) at this time I was told it was just an answering service, they took my number and said the company would contact me . I never received a call back. Today 01-**-2014 at 1:43PM I called again. Again the answering service. I left another request. I let them know I was not happy and was going to report the business. The person I was connected to said they would relay the message , the person said he did not care he was only an answering service. Then I went to the email contact and sent an email with my complaint. NO shipment and NO way to contact business direct.Desired Settlement: Delivery of Order. Or I need to know if this is fraud. I need to report this to my credit card service.

Business

Response:

Thank you for contacting us. The tracking # [redacted] shows this was delivered on January **, 2014 , 12:25 pm. Please let us know if you need any additional information or if the customer is planning to return the order to us. Thank you.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

We did receive the delivery on the [redacted] of Jan. 2014. I also,received a response from the company to my email the same day as my complaint. I tracked the shipment

and seen it had been mailed and was delayed along the way. We are very happy with our poster. However, the lack of the email to let us know the product was shipped

as stated in the order confirmation email caused a great deal of concern.

Thank You for your help in this matter.

Sincerely,

Review: I placed an order for two posters on December [redacted]. through [redacted]. I paid for items with my [redacted] account. The product was to be shipped from Posterazzi Corp. I received a shipping/tracking number notification that did not work, but said my order would arrive on December [redacted]. On December [redacted] I contacted via email [redacted] and customer support at Posterazzi Corp. I let them know that order had not been received and could not track it. Received response back apologizing and stating that they would look into it and if necessary they would issue replacement products at no additional charge. I thanked them for quick response and waited. On December [redacted] I contacted again to find out the status. They responded that "[redacted] said it would be delivered this week" Still no delivery. I contacted again on December [redacted] stating the week was up and no delivery. This time I got no response at all. It is now December [redacted]. Christmas has come and gone. I was not able to give the gift to my son. When I went back and did some research on this company, I saw that there were many many reviews of customers stating exactly what I went through. No receipt of product and bogus tracking numbers.Desired Settlement: I would like to receive my order as promised and I will never order from them again.

Business

Response:

Thank you for contacting us. The [redacted] shows this as DELIVERED on December **, 2014 , 10:52 am[redacted]We appreciate your assistance. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[On December [redacted] I received 1 of 2 posters that I had ordered. [redacted] does show delivered but, there was one tube containing one poster. Clearly my order shows 2 posters ordered. I have written two emails to [redacted]ith no response to where the [redacted] poster is. I am missing the Game of Thrones - All Men Must Die - 12x36 Poster Print. If you can issue a new shipment containg my second poster, then I will consider this matter concluded.Your Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

The refund was processed in the amount of $29.73 on Monday the [redacted] of January. It takes 3 to 5 business days to post to your statement so you should see it soon. Please keep the poster you received as as gift. We refunded you for the entire order.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,