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Potamkin Auto Body Center

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Potamkin Auto Body Center Reviews (1)

Review: I told them do not run my credit and they did it any way without my authorization. now there are 5 inquires from random loaners that I never spoke to. I called cars direct and spoke to them regarding the auto loan I told them that I did not want my credit report ran unless I speak and research the lenders. they ran my credit anyway and gave my information to 4 random auto loan companies. ON 6/*/2013 I received a call from NCCINC/pOTAMKIN CADILLAC. When the [redacted] called me I told him I didn't know who he was and Not to run my credit. I got another call from [redacted] from the same company and I told him as well do not run my credit. I called them again on 6/**/2013 and I asked why did they give another company (Ally Financial) my information even though I repeatedly informed them not to run my credit report.I called Ally Financial and they informed me that Potamkin gave them my info. I never signed anything nor have I ever been to their dealership. The unauthorized inquiry is on my credit report and I did not authorize any of these companies to run my credit and it is a hard check so it made my credit score drop down tremendously. nccinc/Potamkin Cadillac [redacted] Address identification number [redacted] I did not authorize for this inquiry and I want it to be removed from my credit report.Desired Settlement: Remove the inquiry from my credit report. I did not authorize for you to run my credit and I stated that over and over phone conversation. Please do not be dishonest and remove the inquiry.

Business

Response:

Dear [redacted],

Please be informed that our customer, [redacted] logged-in to Cars Direct website and filled out an "Easy Auto loan Application" and checked the box " I have read and agree to the Terms of Use and the Privacy Policy and authorize a check on my credit report. In doing so, she authorized [redacted] and the partner dealers to run her credit report.

Please see attached screen shot of the website "Easy Auto loan Application" and a copy of the "Terms of Use" and "Privacy Policy" for your reference.

Thank you,

Business

Response:

Dear [redacted],

Please be informed that our customer, [redacted] logged-in to Cars Direct website and filled out an "Easy Auto loan Application" and checked the box "I have read and agree to the Terms of Use and the Privacy Policy and authorize a check on my credit report". In doing so, she authorized [redacted] and the partner dealers to run her credit report.

A soon as we receive the authorized credit application, the credit is ran so that our financial professionals can give the customer adequate direction and share with them options. Her authorizing the credit inquiry was the basis upon which the credit was run before our professional could talk to her.

Unfortunately once the credit was ran it could not be undone. We had a reasonable reliance upon the checking off of the boxes.

Please see attached screen shot of the website "Easy Auto loan Application" and a copy of the "Terms of Use" and "Privacy Policy" for your reference.

Thank you,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have repeatedly told you not to run my credit!! That's A FACT! Nor did I ask you to GIVE MY INFORMATION TO ANYONE!! The inquiry from cars direct is Invalid bc the application was cancelled! I cancelled it on the same day 5/**/2014. When Potamkin called me by a rep named [redacted] at 3:20pm on 5/**/2013 I told [redacted] verbatim DO NOT RUN MY CREDIT BC I WAS NO LONGER INTERESTED. I said the same thing to CARS DIRECT when I cancelled my application on the same day I did the application on 5/**/2013. I did not authorize POTAMKIN to run my credit nor did I ask you to give my information to any other company! You guys committed FRAUD and Identity theft it is illegal what you did.

When I discovered what you guys did on 6/*/13 when I checked my credit I immediately called and asked why was my information ran without my permission. I was bounced around ans ignored! you guys at Potamkin are illegal and dishonest I never came to your dealership and signed anything but you went ahead and dishonestly ran my credit with out my permission then have the nerve to give my information to 3 other companies!!!! I will continue to report you so that this never happens to another customer again. Remove the inquires you guys are dishonest and committed fraud and identity theft!!! It is disgusting what you people try to do to people to make money. You guys and disgusting and dishonest.

Remove the unauthorized inquires!

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

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Description: AUTO REPAIR & SERVICE

Address: 798 Eleventh Avenue, New York, New York, United States, 10019

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