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POTAMKIN HYUNDAI

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POTAMKIN HYUNDAI Reviews (2)

I recently tried to purchase a new Hyundai Tucson from Potamkin Hyundai in [redacted]. The sales team there is nice, but not very transparent. The [redacted], [redacted], promises an easy buying experience, but I didn't find it to be that way at all. Except for one illegible text, they wouldn't give me written or detailed quotes on the car or even the financing, despite several requests. I came into the dealership in person twice, presented ID, filled out complete paperwork, and decided on a car I really wanted and applied for financing. They wouldn't give me any pricing details of my purchase unless in-person and then only verbally. My sales rep, [redacted], who was quite affable, would only tell me, "I can't tell you any information until you come in, but you're going to love it." Upon return I didn't love it. It was like pulling teeth to get any detailed information. They got me a good interest rate, but didn't bother to mention they added a mandatory $4,000 extended warranty they claim was required by the financing company. I had to ask a number of questions to discover the $4,000 added, especially since I wanted to put $10,000 cash down on the car. It seems this dealership deliberately goes out of its way to keep you in the dark, refusing to give you much information about your own purchase you need to make an informed decision. The [redacted] cited privacy laws as the reason they couldn't give me any detailed information about my own loan or even give me blank copies of contracts I had to sign, but my lawyer says that privacy laws refer to disclosure of information to outside parties only and that the dealership doesn't want to give you much information to deter you from shopping for better pricing or financing. They refused to give me a detailed quote (other than the aforementioned illegible text), and shared only scant financing details with me about my own loan. I had no way to tell what I was paying for, much less compare it. They wouldn't provide even blank copies of paperwork such as purchase agreements in advance so I could review them to understand what I'd be signing. I found this a very poor way to do business and wouldn't recommend this dealership. Upon visiting other dealerships I was able to get much better treatment and they readily provided me clear information I needed to make an appropriate decision. It looks like I'm buying a new car this week! Thank you.

+1

I purchased a new vehicle from here and within a week the vehicle broke down and a new transmission needed on a 2015 new vehicle....Ridiculous!!!!!. The manager of this place shouts at us when we tried to resolve our issues of this defective vehicle and hangs up the phone.

Also during when we first bought this vehicle, the dealer refuse to give us our car note monthly quote, we had to purchase insurance first in order to get the car note price. Watch out for this place they're not honest, at the end of the sale receipt the total was not was discussed, a whole 2,000 more. HIDDEN fees!!!. They took advantage of us being first time buyers.

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Description: AUTO DEALERS-NEW CARS

Address: 840 BALTIMORE PIKE, Springfield, Pennsylvania, United States, 19064

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www.potamkinnyc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with POTAMKIN HYUNDAI, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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