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Poultry Butler

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Poultry Butler Reviews (1)

Review: Purchased a door for my chicken coop. I was having issues with the timer and the way the door operated as well as the quality of the door. I contacted the company for over a week and left voicemails. I had to escalate through PayPal and that same day I get an email from the owner. By then all I wanted was to send the product back and get a refund. He told me he never got any of my communications and said that communication was a 2 way street. This after I called back within minutes of his call to me (my phone was dying so we called from husband's phone and had to leave a message, again) and then never got another call back from him. I sent back the door in the original box with the original packaging and I cleaned the unit as well. It has been over 2 weeks since he got the box and still did not process the refund.Desired Settlement: I paid for shipping to him, I want a full refund for the $245 spent. This includes the base price of the door, the extra cable and shipping to me.The door has been sent, tracking info [redacted]

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Description: DOOR & GATE OPERATING DEVICES

Address: Homer City, Pennsylvania, United States, 15748

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