Our manager did attempt to contact customer the day she called(5/29) @ [redacted] (the only number we have on file) and left a message to give us a call back at approximately 5pm. Although it was not clear we were at fault, we were going to let [redacted] know that we were looking...
for a replacement radio to install at no cost to them. We have not heard back from the customer, and were just delivered a replacement radio today 6/2/15. We were going to attempt to contact them once the radio was delivered. We received the Revdex.com complaint before we were able to contact them. We will attempt to contact customer at this time using the number we were originally provided along with the number given in this complaint to clear this situation up.
Signs are properly placed at every entrance and exit of the community and are visible and legible. Letters were distributed many times to inform residents and they to inform their guest, that there is enforced permit parking on site beginning 8/15/17. Due to the limited amount of spacing near most...
buildings visitor parking is located at the center back of the community as this is the only feasible area to add visitor parking and not limit parking for residents near buildings. There is currently a work in progress to obtain visitor parking tags for guests staying multiple days however this is not yet established. Our office staff always works with the best customer care and takes accountability when we may have done something wrong. Vehicles have been returned that were improperly obtained however if the fault is on the resident then they must take responsibility as well as we are now several weeks into our 1st set of notices that were sent out in July. Enforced towing did not begin for 45 days until the 15th of August.
Our manager did attempt to contact customer the day she called(5/29) @ [redacted] (the only number we have on file) and left a message to give us a call back at approximately 5pm. Although it was not clear we were at fault, we were going to let [redacted] know that we were looking...
for a replacement radio to install at no cost to them. We have not heard back from the customer, and were just delivered a replacement radio today 6/2/15. We were going to attempt to contact them once the radio was delivered. We received the Revdex.com complaint before we were able to contact them. We will attempt to contact customer at this time using the number we were originally provided along with the number given in this complaint to clear this situation up.
I have Contacted the Customer and issue is resolved Bryan V[redacted]Thompson's Auto Repair & Towing
Signs are properly placed at every entrance and exit of the community and are visible and legible. Letters were distributed many times to inform residents and they to inform their guest, that there is enforced permit parking on site beginning 8/15/17. Due to the limited amount of spacing near most...
buildings visitor parking is located at the center back of the community as this is the only feasible area to add visitor parking and not limit parking for residents near buildings. There is currently a work in progress to obtain visitor parking tags for guests staying multiple days however this is not yet established. Our office staff always works with the best customer care and takes accountability when we may have done something wrong. Vehicles have been returned that were improperly obtained however if the fault is on the resident then they must take responsibility as well as we are now several weeks into our 1st set of notices that were sent out in July. Enforced towing did not begin for 45 days until the 15th of August.