[redacted] *** Ref [redacted] There one year warranty went from 8/27/to 8/27/ Our very last warranty call came in on 10/22/they where already out of warranty but we took care of it on 12/3/and they had no unresolved issues See attached work order I also attached the engFoundation that is under there home Plus a city c/o thank you so much Attachments area Preview attachment [redacted] .pdf PDF [redacted] .pdf
Complaint: ***
I am rejecting this response because:None of the so called work done has been satisfactory, we still have lines in our ceilings where the holes were cut to "fix" the truss problemit looks terrible, most all of the ceilings have these lines in them, seriously not happy! Just one of the many items that that were not fixed or addressed, we have had several "workers" over here to do 'repairs' but nothing really ever got fixed! They hung out for awhile and left with excusesThe permits and codes may have been issued and cleared but that was before the house settled enough to buckle walls and sag ceilings! Maybe the city and/or county inspectors should be called in to re-inspect!
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because:We have had problems with more than the appliances since we moved in here and [redacted] is aware of the problems, we have contacted her many times over the various issues.
Regards,
[redacted]
[redacted]
Ref. [redacted]
There one year warranty went from 8/27/12 to 8/27/13. Our very last warranty call came in on 10/22/13 they where already out of warranty but we took care of it on 12/3/2013 and they had no unresolved issues. See attached work order. I also attached the eng. Foundation that is under there home. Plus a city c/o. thank you so much
Attachments area
Preview attachment [redacted].pdf
PDF
[redacted].pdf
I received a letter from [redacted]. Complaint [redacted]
I was unaware the [redacted] were having problems with their appliances. The customers had a 1 year warranty with [redacted]. But that warranty expired in Sept. of 2013 [redacted]. Phone no. is [redacted], Which they...
have in there warranty package. They may be able to call them and they could trouble shoot the problem and it could be resolved. Powder River does not warranty the appliances and I was unaware of any issues. They can call me direct and I would be happy to try to guide them with any complaints if possible. They are a little over a year out of warranty. I am so sorry if they feel we let them down. My no. is [redacted] [redacted]
[redacted] *** Ref [redacted] There one year warranty went from 8/27/to 8/27/ Our very last warranty call came in on 10/22/they where already out of warranty but we took care of it on 12/3/and they had no unresolved issues See attached work order I also attached the engFoundation that is under there home Plus a city c/o thank you so much Attachments area Preview attachment [redacted] .pdf PDF [redacted] .pdf
Complaint: ***
I am rejecting this response because:None of the so called work done has been satisfactory, we still have lines in our ceilings where the holes were cut to "fix" the truss problemit looks terrible, most all of the ceilings have these lines in them, seriously not happy! Just one of the many items that that were not fixed or addressed, we have had several "workers" over here to do 'repairs' but nothing really ever got fixed! They hung out for awhile and left with excusesThe permits and codes may have been issued and cleared but that was before the house settled enough to buckle walls and sag ceilings! Maybe the city and/or county inspectors should be called in to re-inspect!
Regards,
*** ***
Complaint: [redacted]
I am rejecting this response because:We have had problems with more than the appliances since we moved in here and [redacted] is aware of the problems, we have contacted her many times over the various issues.
Regards,
[redacted]
[redacted]
Ref. [redacted]
There one year warranty went from 8/27/12 to 8/27/13. Our very last warranty call came in on 10/22/13 they where already out of warranty but we took care of it on 12/3/2013 and they had no unresolved issues. See attached work order. I also attached the eng. Foundation that is under there home. Plus a city c/o. thank you so much
Attachments area
Preview attachment [redacted].pdf
PDF
[redacted].pdf
I received a letter from [redacted]. Complaint [redacted]
I was unaware the [redacted] were having problems with their appliances. The customers had a 1 year warranty with [redacted]. But that warranty expired in Sept. of 2013 [redacted]. Phone no. is [redacted], Which they...
have in there warranty package. They may be able to call them and they could trouble shoot the problem and it could be resolved. Powder River does not warranty the appliances and I was unaware of any issues. They can call me direct and I would be happy to try to guide them with any complaints if possible. They are a little over a year out of warranty. I am so sorry if they feel we let them down. My no. is [redacted] [redacted]