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Powell's A/C & Refrigeration,LLC

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Reviews Powell's A/C & Refrigeration,LLC

Powell's A/C & Refrigeration,LLC Reviews (4)

I have no clue who this person is at all, I can assure you if there was any issues with the Piercings, I would of easily tooken care of the same issue the same day if possible or would of had the client wait 2 weeks for the piercing to heal before I took care of it again. We also...

have our clients filling out a form stating that they understand that a piercing can change the appearance to their face after . I who all my clients refer to me as Lady Giggerz, have been license since the age of 18years old I am now 24 she can go online and also find my license through the Sacramento's health department .

The tattoo she received was an unfinished tattoo, before we even started the tattoo, our artist [redacted] drew the tattoo over a name she was covering with the exact colors she was using and how it would of been done explain to her thoroughly . She even made sure she got the okay from...

the client before she got started. In the middle of the session the client stop our artist and was unsatisfactied with the tattoo remind you it wasn't finished yet and didn't want to finish it so we agreed to to take take off $120 of her tattoo which was $270 so she only paid 150 because she made it extremely uncomfortable in the shop while there was other clients and she agreed to it then she came back and wanted a full refund but we explained to her that we already discounted her and even already had touch up another tattoo for free another artist did for her that she was unsatisfied with for free. After she finally left she started slandering our shop name on social media and I as the owner, [redacted], didn't want her to be that unhappy the way she was so I offered to pay for her tattoo and she never responded and kept on with slandering our shop name so we couldn't do nothing but give up on the situation.

Business states that that stand by their position. Consumer may take the next necessary action he believes is necessary.

This Client definitely left a lot of details out. He come in to our shop about a complaint about another shop that charge him $300 for 2 tattoos on his fists and was also inquiring a new tattoo on his arm which our artist [redacted] quoted him $220 for, now before we started the tattoo we always...

put the stencil on first and get the clients approval before we actually start tattooing then when she was finish he wanted to add a extra letter "A" in the area of the arm where if the arm sits a certain way it'll look distorted when you hold your arm out to look at it just a bit because the tattoo wraps around the arm, everyones skin sits differently if you twist and turn by the time she was done with him it was 6pmwhich was her next appointment turn, he then wanted to add more to the tattoo but she couldn't because her next appointment was there so she didn't get to discuss much whether if she was gone charge him more or just do the piece along with the price so she just told him to try to come later and see if she was done so they can talk more about it, by the time she was done with her next appointment she had to leave so he came in after she had already left and saw me the owner,[redacted], I told him she had already left and we can try to set him in for the next availability she had or he can come in on his next appointment that he had already set for the following week, but he wanted it done right away so I told him she's very booked out tomorrow and we can try to fit him in at 7pm the next day and to call before he comes in. I wasn't there when he got the tattoo so I didn't fully understand what he was talking about so I was going based off what he told me. He kept telling me she said that she would add on to the piece for free but when I spoke to her she said she never said she would add on to to the tattoo for free because she already had touch up the whole 2 tattoos the last shop messed up for free and even added on to it for Free and he liked what she added on to the writing on hands so he wanted the same for his arm tattoos so she only told him to come later to discuss it but he came just a bit too late. The next day came and she ended up busy by 7pm to fit him in so she had text him to tell him to come the next day to discuss their option, thatTuesday he was blowing up our phone I sat on the phone with him for about 15mins that day explaining to him that she's very busy and we will try to get him in and explain that he really likes her and her work including all her ideas for his next tattoos and does not want to loose her as an artist so I assured him we will get the job done if not today then next availability. He still kept on the calls and text throughout the day, to where it kind of got stressful for the artist and I because we already had told him to call us at 7pm so we didn't understand why he kept calling and texting which started to make us uncormfotable so I called him and offered him his $40 deposit back for next weeks appointment and on the form says we DO NOT DO REFUNDS for deposits but we just didn't know what else to do because he couldn't be patient with us, I did offer him a refund but he denied the refund and insisted that he didn't want to loose [redacted] as artist ! So as it got close to 7pm[redacted] was still busy so she text him and told him to stop by the next day to go over different options. The next day was a Wednesday both me and [redacted] was very busy with clients but she stopped what she was doing stepped outside and spoke to him when he showed up so I thought they settled the situation but about 15mins later I notice him still in the shop, I had about 5clients waiting on me but I stopped and asked him hey why is he was still here, he said he was waiting on me for a refund so I told him ill talk to him after I get done with all my clients. Then one of my clients realize that he was secretly recording the shop so he stepped outside and looked from behind and saw for sure that he was recording and had my clients girlfriend and [redacted]s baby on his phone so my client felt an severe breech of personal privacy, so he came in and grabbed his phone and asked him to delete it; why was he recording and that is not ok to record without their consent. While all this was happening it made [redacted]s appointment that was quoted $250 uncomfortable so he up and left never came back, so this is the reason why we decided to not refund him his deposit because of the scene he caused to where her client left and money was loss now because we have our clients pay after . We even had to call the police on him, just to get him to leave and help get the situation settled! We also have all the text messages of from [redacted] still saved and none deleted to show why we were so uncomfortable with him.

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