Power Alley Fitness Reviews (%countItem)
My debit card connected to my account was cancelled due to it being stolen. When I went to sign up on a new card I was told i’d have to pay a $15.00 fee. I told them to cancel my membership and that I’d take my business elsewhere. I never heard from the company over the past few months, and then just a few days ago I got a collections notice on my doorstep for $126.45. I have not been using their provided gym services, and they purposefully did not contact me as to total up the final collections bill. The collections agent I was given “Dave Wright” said he deals with Power Alley Fitness regularly and let’s people get off easy by paying half and cancelling the cases. This business is running a scheme.
We are sorry that Mr. had this experience.
The staff at this gym were not trained how to properly put away equipment and maintain the facility with safety in mind. The result was that weights that had not been put away in a safe manner by gym staff fell off a rack and completely destroyed my phone that was in my gym bag. I presented the issue to them and they had to interest in helping to recover the loss that was due to their negligence. Upon return to my workout, I was (of course) not in the best mood after their response to the issue; they said it was my fault for having my phone there. However, the weights never would have fallen if appropriate measures had been taken. Upon returning to the area where it happened, I tossed the weights out of the way that had fallen on my gym bag. One of the staff members reported me as having "aggressively thrown weights around the gym." I wrote a few negative reviews at various locations about that issue, as well as the plethora of other issues with/at this gym. They then, 2 months later (after my fiance also posted negative experiences that I had replied to on social media) decided to ban me from the gym. The business waited until 1 day after my latest payment for my membership had posted to my account then, and only then, decided to ban me from the gym. I feel that I should be reimbursed for my latest payment, at the very least.
Our staff is very well
Replying in chronological order of statements made in the reply by the company: