Power Fitness

This member, *** had a membership with Power Fitness for a year and an halfWe became friends over this time and she was having finical problems and had NO moneyI offered her a job cleaning my house since my
house cleaner had just decided she needed to move out of the areaThe house cleaning opportunity did not work out for ***, it put a strain on our friendship almost immediately as her house cleaning was substandard and she wanted an absorbant amount of money for her work effortsI fired her after weeksShe canceled her membership and wanted her billing to stop "right now" and "she was taking her friends with her since they were all mad she was fired"! I explained to *** that she was the account holder for herself and her friends and that she was responsible for the entire account as is anyone else who is the primary on the account in a multi member account situationI explanined that a day notice was needed for each member and their cards needed to be turned in or *** would be charged for them*** then gave me a day notice for herself and returned her card for the gym, however the other two girls never contacted me they just returned their cardsThe next month rolled around and ***, the account holder, was charged due to the other two girls not giving a day notice*** flew off the handle blowing up my phone and slandering my business all over the internetI had several people complain about her ruthless campaign against my business that they didn't agree with what she was doing, so I contacted my attorney he saw what she was doing and he wrote her a letter telling her to remove what she had put on line or she would be sued*** removed it, but after that she filed this malicious complaint and then fradulantly field a dispute with her bankI did not reply to the bank dispute, I am letting her have her money back even though she owes it still and late feesShe is broke as a joke and the $probably is a lot of money to her, so being the nice person I am, I am letting her have her money back even knowing she is in the wrongI have her signed contract if it is neededThank you~

This customer says she was "illegally charged" after she gave her day notice, this statement is untrueThis customer gave a day notice prior to her contract being up, then this business could not bill for
what she owed for her last months of contract she was still in, due to her bank account being overdrawn and a decline coming back each time she was billedFinally we were able to collect on her contract for the last two months one month later which amounted to $Power Fitness as a courtesy did not charge a late fee for the month prior it could not collect on, nor did we charge for her gym entry card she still has which is $valueThis members contract ended August, as per her signed contractPower Fitness did not bill "illegally" as she statesI have the signed contract if you need me to provide itThank you

[redacted] canceled his membership in September, providing a required 30 day notice. He was turned off for billing, however he was still billed, I sent out a refund check, however it was returned to me 2 weeks later for an incorrect address "NSN", I reissued a check 10/27, mailed it so October...

membership [redacted] been refunded. However I have not seen that he [redacted] cashed the check. I have asked him but he [redacted] not responded. November [redacted] was billed again, but this time I figured out what the heck was going on, there are two members named [redacted], one [redacted], one [redacted], I have since re-billed the [redacted], and turned off [redacted]'s account for billing and sent [redacted] a refund direct pay refund for November through wells fargo today. I spoke with [redacted] last week, however I have had the flu for one week and have not been able to go in the office to figure this out.Now, going forward [redacted] is out of billing, and I send my sincere apologies to you [redacted].
Thanks, please let Revdex.com know you have received all your refunds.