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Revdex.com June 18, Transaction Information The price for the Master Certificate is $6,and [redacted] was given a 30% discount for a total cost of $4,or $per course The purchase was made by credit card and paid in full before the courses were startedeCornell’s Policy is on the web site and is below Prepaid Certificate Program Drop Policy Drop – You may request to drop out of your prepaid certificate program and receive a full refund if your drop request is received within days of registrationNo refund will be given after days for a prepaid certificate programAll drop requests must be made by email to [email protected] Resolution by eCornell –eCornell clearly describes each course in this Cornell University Certificate ProgramAdditionally eCornell’s policies are stated on its web siteAll communications and transactions with [redacted] are a part of the student record at eCornell if further documentation is required It appears that after of the courses were taken the desired outcome that [redacted] was looking for was not achievedThe value of a Cornell University Professional Development Certificate is achieved when all courses are taken Given the Certificate was paid in full, the eCornell Team tried to encourage the completionHowever given this rather unusual situation we will reimburse [redacted] for the courses that were not takeThe check that will be issued directly to [redacted] is for the courses she did not complete in the amount of $ $2,This check will be sent to her at [redacted] ***, [redacted] ***, [redacted] and will require a signature of reciteIf there are any further questions please feel free to contact me directly Maureen U [redacted] VP eCornell Background Material Below Information about eCornell and the Master Certificate in Human Resources WWW.ecornell.com As Cornell University’s online learning subsidiary, eCornell provides online professional and executive development to students around the worldWe offer more than award-winning professional certificate programs in a wide variety of disciplines: MarketingFinance and Managerial AccountingHealthcareHospitality and Foodservice ManagementHuman Resources ManagementLeadership and Strategic ManagementSupervisory SkillsSales GrowthProject Leadership and Systems DesignPlant-Based Nutrition Ivy League Curricula & Top-Ranked Faculty eCornell‘s unique approach to online learning combines the most effective elements of an Ivy League classroom with the flexibility of an online learning environmenteCornell courses are all developed by Cornell University faculty, and often include practical insights from other industry expertsAll eCornell course content comes from top-rated programs with proven curricula Self-Paced But Instructor-Facilitated eCornell courses—while self-paced and 100% online—are facilitated by subject-matter experts, who guide you, challenge you, and help you apply the course concepts to your real-world, on-the-job circumstancesCourses are designed to accommodate the schedules of busy professionals, so they are available around the clock and completely asynchronousThis means that once you begin your course, there is no appointed time or day that you must be online You determine the schedule that’s right for you Start and End Dates Drive Completion eCornell courses have defined start dates and end datesA critical part of self-directed learning is to have a finish lineMost eCornell courses take about six to eight hours to complete, over a two-week periodAbout 90% of students finish their courses, a completion rate that leads the industry Interaction & Collaboration As an eCornell student, you are never alone in your courseYou are part of a cohort of to learners from organizations and industries around the worldRequired discussions play an important part in your course, giving you and your classmates the opportunity to share and exchange your own experiences, best practices, perspectives, and examplesAll this shared learning is facilitated by an instructor who brings both subject-matter expertise and real-world experienceYour interaction with peers from different organizations, and backgrounds fosters collaboration, networking, and a lot of practical, shared learning Emphasis on Practice and Application The ability for you to interact with expert instructors, to ask questions and receive answers, and to learn with—and from—other participants keeps the learning interesting, practical, and above all, relevant to your workAnd there’s one more key component: the practice opportunitiesMost eCornell courses include a project, which challenges you to apply the course concepts to your own organizationOthers include interactive scenarios, simulations, and other engaging practice activitiesAll courses include tools, techniques, or job aids that you can put to immediate use in your work We develop every certificate program and course with very tangible outcomes in mindTo us, it’s not enough if a course helps you to know something, or even to understand itWe design our programs to go much further, to equip you to do something—better or for the first time—at your jobWe ask, “after completing this course, what will participants be able to analyze, identify, assess, implement, calculate, or influence that they couldn’t before?” eCornell courses draw on a variety of components to provide this practical learning: Discussionsprojectspractice activitiesshort videosinterviews with industry expertsonline tools and downloadable resourcescase studies and examplesthe guidance of an instructor Our approach positions you as an active participant in the learning process, allowing you to build the necessary problem-solving skills at your own pace and in your own style to confront the real challenges you face on the job and in life Master Certificate in Human Resources month duration, 5-hours per course courses -$6,or $463/month · Certificate Description “The courses in this certificate will equip you to: Learn about relevant federal, state, and local laws, and see how they apply to daily operations and special situations at your organization.Recognize and manage legal issues in the workplace and familiarize yourself with OSHA, FLSA, FMLA, NLRA, and state laws.Understand health, or welfare, benefits: what they are, how they are funded, what is mandated and what options exist.Accurately communicate retirement benefits and health plan information to your employees.Create a long-term, systematic approach to hiring.Understand the issues and best practices related to employee retention, reductions in force, and documenting and reporting on the selection and staffing process.Assess and implement a performance appraisal system.Develop a strong employee relations program that inspires people to deliver maximum levels of performance, models the company culture, and carries out your corporate strategy.Develop effective interpersonal communication skills, improving your ability to work with and manage employees.Explore appropriate uses of coaching and counseling.Cultivate internal consulting skills and become involved in implementing strategies Course content is structured around relevant case examples and interactive exercises, giving you the experience you need to translate theory into practice · Course List: Issues and Concepts in Equal Employment Opportunities Law Learn how to manage legal issues within your organizationLearn how employment laws affect employees and the organization as a whole View Details Employment Laws for the HR Professional Recognize and manage legal issues in the workplace; familiarize yourself with OSHA, FLSA, FMLA, NLRA, and state laws and their applications View Details Fundamentals of Welfare and Legal Benefits The focus of this course is health, or welfare, benefits: what they are, how they are funded, what is mandated and what options exist View Details Fundamentals of Retirement, Flexible and Additional Benefits Learn about retirement benefits and health plans and accurately communicate that information to your employees Understand all available options, including flexible benefits and flexible spending accounts View Details Organizational Culture and Work/Life Balance Use a strong employee relations program to inspire optimal performance from employeesPromote balance between work and life and recognize how everyone's actions reflect corporate culture and strategy View Details Communicating and Coaching and Counseling for Improved Performance Improve performance and resolve workplace issues through effective communications with all members of an organizationProvide counseling and coaching to employees View Details Applying and Expanding a Compensation Model Align your organization's compensation plan to its strategic goalsUse market analysis to implement changes to a compensation planAssess internal and external factors and create a dynamic model to administer compensation View Details Assessing, Designing, and Implementing Performance Management Systems Drive productivity and growth through performance managementLearn how to develop, implement, and assess a performance appraisal system View Details Achieving Year-Round Performance Management and Appraisal Appraise employee performance through constant feedback, effective communication, and goal-oriented leadershipLearn how to establish goals, identify development opportunities, and pinpoint areas for improvement View Details Internal Consulting Skills for HR Professionals Provide critical input into your organization's strategic initiativesCultivate internal consulting skills and become involved in implementing strategies View Details Selection and Staffing: The Selection Process Identify staffing needs and hire qualified, high-performing candidatesCreate a long-term, systematic approach to hiring View Details Selection and Staffing: The Staffing Process Retain your valued employees, and manage departures and workforce reductionsSystematically assess the effectiveness of selection and staffing in your organization View Details Selection Requirements and Communications Skills for Interviewing Structure effective interviews by focusing on communication and listening skillsEliminate bias and stereotyping of job candidates and understand legal aspects of employment practices View Details Legal and Unbiased Interviewing and Selection Conduct effective interviews and select the best-qualified candidatesCreate a positive, legal, unbiased interviewing environment View Details The Impact of Personality Styles on Communication Develop effective interpersonal communication skillsImprove ability to work with and manage employees View Details Managing Communication Challenges Become both assertive and professional in dealing with communication challenges in the workplaceAnalyze and use criticism for self-improvement View Details Who should enroll in this certificate? For the HR generalist who needs to acquire targeted skills or the HR specialist who needs to develop more broad-based expertise, bring greater value to your organization, and advance your career.For those relatively new to the profession, the program can be completed as a route to career advancement Accreditation Participants who successfully complete all courses in this certificate series will receive a Master Certificate in Human Resources from Cornell University's School of Industrial and Labor Relations Completing this certificate makes you eligible for HRCI recertification credits that you can apply to your PHR, SPHR or GPHR certificationCornell's School of Industrial and Labor Relations (ILR) will also give Continuing Education Units (CEUs) to each student who successfully completes each course Start earning your Cornell University certificate