Powerline Group

Instead of 30$ charging 143$ and during 4 months promised 15 times to do refund. Never happened. There is a thousands of customers like me waiting for refund. THIEVES.

The same has happened to me, promising emails of refund and nothing. I cancelled in seconds of getting this product, I never downloaded anything or activated any software key. They scammed me $143.86 they advertised the software for $29.99 .This company needs to be put out it has scammed a lot of people.This company needs to be sued for fraud.

Awaiting refund now for one month, server is always down blah blah blah. Pathetic to say the least

Order Information:
Order Number: 147531505

Order Date: April 17, 2022

Subtotal: $83.88

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Absolutely horrible customer service. This company is a joke and a scam! I have been waiting 6 weeks for a refund(which I probably will never receive) please save your money or go to a different company. They have no issue taking your money but when you want that money back because of there lies and false advertising you get the run around for weeks. I will be spreading the truth about this company anywhere and everywhere I can.

This company keeps charging me even thought I CANCELLED MY MEMBERSHIP BECAUSE IT WAS MISLABELLED. I CANCELLED THE DAY I PURCHASED IT. They went round and round with me about why I did not receive my refund until they stopped responding to me. I eventually had to file a dispute with my credit card company. That was two months ago. I received my refund from my credit card company and today I RECEIVED TWO MORE CHARGES ON MY CREDIT CARD FROM THEM. This is obviously a scam! BUYER BEWARE!

Similar Experience as above. Purchased software for $69.99, charged $129.99 without authorization. Software didn't work and immediately contacted the vendor (February 2021). Received a response from Fran Ferrara indicating that my money would be refunded. Have had numerous email conversations with her. She provides many excuses, but agrees to refund my purchase price. No money has ever been refunded to date (May 2021). She now doesn't return emails. RUN FAST FROM THIS VENDOR!

it was purchased on my phone by my daughter. I seen the transaction and contacted them within an hour. And told them what had happened. I was told no problem refund was going to be issued. They keep coming up with excuses about why the refund hasn't went through. That was the *** of July its now the *** of August. And still no refund. The charged amount was $129.97 I have emails from fran about this as proof .

I guess I should have known better by the name "Highster Mobile" because it fits their description. I purchased a security software product for phone monitoring that by all indications online looked like it was well reviewed and rated. However, when I tried to use the product on my child's phone, I discovered that the phone had to be "rooted" in order for the functions to work. I attempted to do so, only to find out that the phone could not be "rooted". So I called the company and explained the situation to them and talked for about an hour trying to solve the problem. When we discovered no solution, I was advised to contact the company via email and emailed the company to follow up. I received a response stating that the refund would be processed and that the processing would take 4-6 business days. This was three months ago on March *, 2020 and still to date no refund has been processed.

I bought a product from The Powerline Group. Initially the directions said one thing, but once I purchased the product the directions after purchase were different from what the initial directions stated. As a result, I was unable to use the product that was purchased. I have been going round and round with them about getting my money returned. It's been almost 2 months now and it is ALWAYS one excuse after another. Most recently, it is that their server is down which they need to process refunds. This is the third time this excuse has been used.

On 3//20 I ordered a product from AutoForward that was misrepresented until AFTER my money was taken and the download info was emailed to me. I immediately requested a refund, since the product was not correctly advertised and was emailed in return three different times that my money would be refunded. First, they said in 4-6 days, then a server problem occurred??? and they said 2-3 more days. Still nothing so emailed again, and then no response. To date, no money has been refunded to me: $29.99. Don't use this company. They're a scam.

I purchased this thinking it was $29.99 because that’s the way it is advertised online. My account was charged $89.97. The page displayed says $29.99, when you hit buy now it goes to the next page where it asks for your credit card info. Usually totals are at the bottom with the submit button, when I didn’t see one I falsely assumed I was going to be charged $29.99 like it said on the previous page. Later I looked and saw In the upper right hand corner of the payment page it says Total: $89.97 in small print. I was a little under the influence and realized the next day what id done and that this was a scam. When I asked for a refund they sent me an email with their refund policy which basically states that under no condition are you able to get a refund. The website I purchased the product on Is *** but the company that charged my card was the powerline group.

On Saturday, March *** I purchased a product from Auto Forward, and they advertised their product for $69.99, but I was charged $129.99. (more than what the product was advertised for.
I am requesting a full refund of my money, and a cancellation of their service immediately. They have a long list of all their refund policies that they provided after I requested my money back, and they did not post their policies in the purchase page.