Powers Home Enhancements

Dealing with Power has been one of the worst experiences I’ve had with any firm. Before going into the whole narrative I’ll list the three worst parts. 1 – Their measurements for the size of the house were inflated by about 30%. 2 – they used the insulting practice of giving a ridiculously high “ guaranteed “ price and then offering a ”same day only” discounted price – which interestingly enough was about 30% lower. 3 – This is the worst in my opinion. They sold our credit info to some anonymous group of contractors. etc. Of course they say you can opt out. All you have to do is contact the group and give them your name, birth date, and social security number. What could be wrong with that?
We had told the initial contact that we were not in the market at this time. We just wanted an estimate for the future. No problem we were told. Our rep will come and do some measurements and you’ll get your estimate. When the rep arrived we told him twice – before he began his presentation – that we were not buying. He said he understood and would be brief. If you consider three hours brief then he kept his word – in the same way Power does.
As others noted they don’t have any variety in colors or design. Why does it take three hours? Because they want to wear you down. After measuring the house he worked on his tablet for about 10 minutes all the while mumbling about how big the house was and how much vinyl was involved. It is not a big house. By the way he measured the gutters at 60 feet – the house is 50 feet long. It is an average raised ranch. Then he came up with the inflated price – over $50,000.00. He then excused himself for a minute and I told my wife that he was going to come back with a price below $40,000.00. And of course he did but in order to get it we had to sign that day. We told him again that we were not buying. It did no good. It just unleashed a series of manager’s discounts and other specials.
We asked if we could contact him later. He said no. They were not allowed to give out their phone number or email address for “privacy” reasons. So you can’t get in touch with them. This was driven home when I went to their web site to complain about the credit info. You can only contact them for sales info – there is no way to question them or get any info other than sales.
When he saw his sale vanishing he started offering partial jobs. One was the gutters and soffits for $3200.00. I had a local contractor come for an estimate. He said that the front didn’t need any work and he did the back gutters for under $800.00. The soffits didn’t need any work. Beware of what they tell you is needed. Get another estimate before signing anything. Their rep also told us a bunch of ridiculously exaggerated horror stories about what might happen. Several of the spikes had come out of the gutters. According to him rain was going to get into the small holes, run down the sides of the house, infiltrate the foundation and ruin it. As the holes were smaller than a dime and under the eaves of the roof, this was absurd. There were other wild stories but I think I’ve said enough.
AVOID POWER