Prada (Mall at Millenia)

Bought a shirt for my father for his birthday. He tried on an XL polo and it fit him perfectly , but somehow the one I purchased, which was also an XL, ran very very small, more like a medium.. he lives 8 hours away , so it's very difficult for him to make an exchange within the 14 day mark. All tags are attached and the shirt is brand new , so I called Prada a month after to see if an exchange is acceptable before he makes the trip down here, and "according to company policy, no returns or exchanges later than 14 days". What kind of service is this?? This should be a lot more professional considering the fact that this is a luxury brand !! I find it very odd that this shirt was poorly made , is it because it's an outlet store that they sell low quality Prada products?? Very horrible service, contacted corporate as well to assess this issue and have the name to the manager of this specific Prada store who couldn't do much .

I bought a wallet worth about $170.
There was only display item because it was a sale item.
I did not like it and wanted to return it.
So I went back to the store and requested a return two hours after purchasing the product.
But they refused to return because of the final sale.
But they did not explain it as a non-returnable item before paying.
The manager refused me very unkindly, and I think it is uncomfortable and very irrational as a consumer.
If they sell products that can not be returned or exchanged within the return period, they should be notified in advance.
I want to return the product, get a refund, and get an apology from their company.
Product_Or_Service: Fabric Wallet with leather(non-reptile) Trim