Revdex.com: I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Mid Island Assessment is false. The idea that I am upset because of a flat tire is absurdThe question is why was my car not completed the first time around and why are other collision experts and ***'s head Adjusters telling me that MID ISLAND COLLISION DIDN"T DO WHAT THEY BILLED FORThose are facts!On April *, members from *** corporate office included the *** for the adjuster for my claim along examined my vehicle at *** ***After assessing my vehicle at *** ***, the Reps from *** along with the experts at *** *** determined that Mid Island Collision didn't do many of the work the allegedly said that didI was advised by both *** Representative and *** *** to exhaust every means to see to ensure that Mid Island Collision doesn't get away with this againPaint Job on the left door that Mid Island Collision billed for was not doneMid Island Collision was so unscrupulous that they had the audacity to put on damage and broken parts on my Vehicle and used Zip-ties to hold them up*** is willing to testify in court of the work that Mid Island Collision got paid for and didn't doIt should be noted that Mid Island Collision had my Vehicle for over 30days and gave me a vehicle that wasn't completeMid Island Collision new of the incomplete job on February *, one day after I received my vehicleThey made no urgent effort to rectify the situationI had waste my precious time going back and forth to there location to for them to finish there incomplete jobIt should also be noted that my complaint to head *** at *** *** was legitimate at that head Management decided to correct my the issueAudi Pic Shows the main damage to the Vehicle that cost $to fixAudi Pic Show damages caused that was NOT FIXED!Audi Pic Show shows ZIP-TIES that was used on my Vehicle (it should be noted that this picture was taken after Mid Island Collision went to *** *** and replaced the old part that the used the Zip-ties affix to my Vehicle)They stilled used Zip-ties after the threw on the new part.Audi Pic Shows the still damaged Rocket Panel that Mid Island Collision claimed they replaceThe experts at *** *** and *** have serious reservation about thatI was directed by *** ** *** to go to another Authorize Audi Repair Shop to have the also assess the incomplete work and fallacious work done on my vehicle. When this is complete, I will have further evidence to show that Mid Island Collision got paid for work the never did. In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The repair shop was NOT given written authorization by me to dismantle or cut into my 2015 car without all parties agreeing the work would b completed. [redacted] and Mid Island did NOT agree to an amount to repair the car. When [redacted] contacted me to tell me there was no agreement is when Mid Island decided to cut a whole in my car in an attempt to have the work completed with them even though I advised them I would be picking up the car to have it fixed at another shop. [redacted] provided me with pictures of the car at their time of inspection and it was NOT in the same condition when I picked it up on the next business day.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
line 1. [redacted] Audi sustained structural damages to to the uniside rocker and center pillar. Minor damages occur at 5mph. significant, if not catastrophic damages occur at 25mph. he was likely traveling at10. He is mistaken. line 2. His utter disbelief. [redacted] (his carrier) wrote an estimate...
for damages he did to his car. The other shop was unable to repair the damages he did...he did...not Mid Island. line 3. Unreasonable, frivolous ??? this requires no response...except ridiculous, and uncalled for. line 4. unauthorized, un called for..........wrong......he authorized repairs.....all parts were necessary. line 5. job not complete.....slight dent....... we have a lower shield here for him that was missed......slight dent .....answered line 1. side note ..... he left out that he's upset that they didn't install a gas cap. and console lock he requested, and we have here also... He also feels we are responsible for a flat tire he got while driving her for the follow up visit...we addressed his concerns for the shield the day he came in. we ordered his additional parts he requested as a favor. he has complained about [redacted], and Mid Island Collision to [redacted], and I quess he's complaining to anyone that will listen. About a plastic under shield deflector. Desired settlement request. 1. we will install shield. 2. compensate ?? I guess the extra parts and work won't be enough, so we will not compensate him. 3. invoice available, can explain it; if he doesn't understand necessary, and his own signed authorization to repair. [redacted], and [redacted] at [redacted], can be called for corroboration. Brian
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
THAT IS NOT MY SIGNATURE, I DID NOT AUTHORIZE ANYTHING MORE THAN TO HAVE [redacted] MEET WITH MID ISLAND COLLISION TO INSPECT CAR AND WRITE AN ESTIMATE. THAT AUTHORIZATION WAS DONE VERBALLY. THE CAR WAS INSPECTED BY [redacted] INSURANCE FOR THE ADJUSTMENT/INSPECTION FOR POSSIBLE REPAIRS AND IT WAS NOT DISASSEMBLED AT THE TIME OF INSPECTION. [redacted] THEMSELVES FORWARDED TO ME THEIR OWN PICTURES WHICH DID NOT SHOW ANY HOLES IN THE SIDE OF THE CAR OR DISASSEMBLED CAR. IT WAS ONLY DISASSEMBLED WHEN I CALLED TO SAY I WAS PICKING IT UP BECAUSE AN AGREEMENT COULD NOT BE REACHED BETWEEN ALL PARTIES. I CAN PROVIDE PROOF MY HANDWRITING UPON REQUEST FOR SAME. I CAN ALSO PROVIDE PROOF OF PICTURES TAKEN BY STATE FARMS INSPECTOR. PLEASE LET ME KNOW
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Mid Island Assessment is false. The idea that I am upset because of a flat tire is absurdThe question is why was my car not completed the first time around and why are other collision experts and ***'s head Adjusters telling me that MID ISLAND COLLISION DIDN"T DO WHAT THEY BILLED FORThose are facts!On April *, members from *** corporate office included the *** for the adjuster for my claim along examined my vehicle at *** ***After assessing my vehicle at *** ***, the Reps from *** along with the experts at *** *** determined that Mid Island Collision didn't do many of the work the allegedly said that didI was advised by both *** Representative and *** *** to exhaust every means to see to ensure that Mid Island Collision doesn't get away with this againPaint Job on the left door that Mid Island Collision billed for was not doneMid Island Collision was so unscrupulous that they had the audacity to put on damage and broken parts on my Vehicle and used Zip-ties to hold them up*** is willing to testify in court of the work that Mid Island Collision got paid for and didn't doIt should be noted that Mid Island Collision had my Vehicle for over 30days and gave me a vehicle that wasn't completeMid Island Collision new of the incomplete job on February *, one day after I received my vehicleThey made no urgent effort to rectify the situationI had waste my precious time going back and forth to there location to for them to finish there incomplete jobIt should also be noted that my complaint to head *** at *** *** was legitimate at that head Management decided to correct my the issueAudi Pic Shows the main damage to the Vehicle that cost $to fixAudi Pic Show damages caused that was NOT FIXED!Audi Pic Show shows ZIP-TIES that was used on my Vehicle (it should be noted that this picture was taken after Mid Island Collision went to *** *** and replaced the old part that the used the Zip-ties affix to my Vehicle)They stilled used Zip-ties after the threw on the new part.Audi Pic Shows the still damaged Rocket Panel that Mid Island Collision claimed they replaceThe experts at *** *** and *** have serious reservation about thatI was directed by *** ** *** to go to another Authorize Audi Repair Shop to have the also assess the incomplete work and fallacious work done on my vehicle. When this is complete, I will have further evidence to show that Mid Island Collision got paid for work the never did. In order for the Revdex.com to appropriately process your response, you MUST answer the question aboveSincerely, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The repair shop was NOT given written authorization by me to dismantle or cut into my 2015 car without all parties agreeing the work would b completed. [redacted] and Mid Island did NOT agree to an amount to repair the car. When [redacted] contacted me to tell me there was no agreement is when Mid Island decided to cut a whole in my car in an attempt to have the work completed with them even though I advised them I would be picking up the car to have it fixed at another shop. [redacted] provided me with pictures of the car at their time of inspection and it was NOT in the same condition when I picked it up on the next business day.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
line 1. [redacted] Audi sustained structural damages to to the uniside rocker and center pillar. Minor damages occur at 5mph. significant, if not catastrophic damages occur at 25mph. he was likely traveling at10. He is mistaken. line 2. His utter disbelief. [redacted] (his carrier) wrote an estimate...
for damages he did to his car. The other shop was unable to repair the damages he did...he did...not Mid Island. line 3. Unreasonable, frivolous ??? this requires no response...except ridiculous, and uncalled for. line 4. unauthorized, un called for..........wrong......he authorized repairs.....all parts were necessary. line 5. job not complete.....slight dent....... we have a lower shield here for him that was missed......slight dent .....answered line 1. side note ..... he left out that he's upset that they didn't install a gas cap. and console lock he requested, and we have here also... He also feels we are responsible for a flat tire he got while driving her for the follow up visit...we addressed his concerns for the shield the day he came in. we ordered his additional parts he requested as a favor. he has complained about [redacted], and Mid Island Collision to [redacted], and I quess he's complaining to anyone that will listen. About a plastic under shield deflector. Desired settlement request. 1. we will install shield. 2. compensate ?? I guess the extra parts and work won't be enough, so we will not compensate him. 3. invoice available, can explain it; if he doesn't understand necessary, and his own signed authorization to repair. [redacted], and [redacted] at [redacted], can be called for corroboration. Brian
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
THAT IS NOT MY SIGNATURE, I DID NOT AUTHORIZE ANYTHING MORE THAN TO HAVE [redacted] MEET WITH MID ISLAND COLLISION TO INSPECT CAR AND WRITE AN ESTIMATE. THAT AUTHORIZATION WAS DONE VERBALLY. THE CAR WAS INSPECTED BY [redacted] INSURANCE FOR THE ADJUSTMENT/INSPECTION FOR POSSIBLE REPAIRS AND IT WAS NOT DISASSEMBLED AT THE TIME OF INSPECTION. [redacted] THEMSELVES FORWARDED TO ME THEIR OWN PICTURES WHICH DID NOT SHOW ANY HOLES IN THE SIDE OF THE CAR OR DISASSEMBLED CAR. IT WAS ONLY DISASSEMBLED WHEN I CALLED TO SAY I WAS PICKING IT UP BECAUSE AN AGREEMENT COULD NOT BE REACHED BETWEEN ALL PARTIES. I CAN PROVIDE PROOF MY HANDWRITING UPON REQUEST FOR SAME. I CAN ALSO PROVIDE PROOF OF PICTURES TAKEN BY STATE FARMS INSPECTOR. PLEASE LET ME KNOW
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]