Prairie Shores Property Management, LLC

During the fourteen months we have been managed by Prairie Shore both the structural and fiscal condition of the building have steadily improvedRick and his colleagues have overseen major repairs and enhancementsAt the same time, they have saved us a considerable amount of money

Good afternoon, The board president [redacted] emailed Prairie Shores Property Management on Tuesday June 21st, asking what work was done related to a charge on April financial statement in the amount of $that was paidA written response was provided to Ms [redacted] and the board that the charge was staining of the doors and trim in the common areas from The work was done last year in October (not the summer) and the bill was recently paid in AprilWe received written correspondence back Ms [redacted] claiming that this bill was paid and not authorizedFirst, the previous board of directors authorized the door painting last year and work was done between September 30th, 2016- October 3rd, [redacted] who was on the board in and on the current board (very nice person to work with) responded to my email thanking us for the clarification regarding the billThe email from [redacted] was sent on at 11:33amSecond, financial statements are provided to the board around the 20th of each and every month for the prior monthIn this financial statement, all paid invoices are attached each and every monthThe bill she claims was already paid back in was paid in April and a copy of that bill was part of the April Financial ReportThe bill was not paid in In addition, we have correspondence from [redacted] back on October 8th, via email complimenting the work that was done on the doors clearly showing the work was not done in the summerNotice was sent to the entire association that front door staining would be done between September 30th-October 3rd, weather permittingThe board has been notified on multiple occasions that the association does not have adequate funds to pay the bills of the associationThe board has been provided with a budget from the management company in December and January detailing a proposed increase to the budget and reduction in reserve contribution to help pay for the associations billsTo date, the board has failed to approve a budget and management has asked in open meetings earlier in the year and via email that the board is failing to uphold its fiduciary responsibility on managing the associations financesAs of today, months have passed without an approved budget by the boardThe board is scheduled to have an open board of directors meeting on the second Tuesday of every month and the board (not management) has failed to hold these meetings due to failure to have a quorum since March The last meeting was on February 9thand the board of directors has cancelled the last board meetingsTo properly conduct association business, the board must hold open board meetingsIn response to the matter regarding the emails related to a plumbing/water shut off, the board in prior meetings that were held asked management to keep them informed of any requests unit owners have related to the propertyWe have tried to abide by this request and recently a unit owner asked to have a water shut off done at the property to fix a leak in his apartmentIn order for a water shut off to occur, a licensed plumber with proper insurance must be used and the board was asked as directed in past meetings on who they wish to useMs [redacted] was upset that we were asking a simple question to the board related to a water shut off but this is exactly what the board was requesting to be done in the first placeOther board members responded and tried to cooperate but Ms [redacted] was upset the question was even asked in the first placeThe matter was eventually resolved when the unit owner was able to fix the problem without a water shut offRegarding Janitor Theft- The board of directors recently fired Janitor [redacted] who was originally hired by the association and not management to handle there janitorial dutiesMr [redacted] was terminated without prior knowledge by management other than Ms [redacted] notifying us to advise him that he is fired and pick up his last check and drop off keys to the building on Friday June 11th after 2pmMr [redacted] was notified as requested by the board and to drop off the keys to the building and pick up his final check in the afternoon on June 11th, which he did Ms [redacted] accused [redacted] and his employee of theft of property and I believe she filed a police report regarding the matterThe janitor claimed that the items belonged to him and the board claimed they belonged to themMs [redacted] has notified us that a new service took over on June 13th, We have asked the board for a copy of the contract and certificate of insurance for the vendor in which Ms [redacted] advised us that she would provide this information and the new service would pick up keysAs of today, Management does not know who is the new janitor of the propertyNo contract has been provided and keys are sitting in our officeMs [redacted] sent an email yesterday stating that she will be picking up the keys for the new janitor this Friday but we as a management company do not know who the person is

Good afternoon, The board president [redacted] emailed Prairie Shores Property Management on Tuesday June 21st, 2016 asking what work was done related to a charge on April financial statement in the amount of $3400 that was paid. A written response was provided to Ms. [redacted] and the...

board that the charge was staining of the doors and trim in the common areas from 2015. The work was done last year in October 2015 (not the summer) and the bill was recently paid in April. We received written correspondence back Ms. [redacted] claiming that this bill was paid and not authorized. First, the previous board of directors authorized the door painting last year and work was done between September 30th, 2016- October 3rd, 2016.  [redacted] who was on the board in 2015 and on the current board (very nice person to work with) responded to my email thanking us for the clarification regarding the bill. The email from [redacted] was sent on 6.22.16 at 11:33am. Second,  financial statements are provided to the board around the 20th of each and every month for the prior month. In this financial statement, all paid invoices are attached each and every month. The bill she claims was already paid back in 2015 was paid in April 2016 and a copy of that bill was part of the April Financial Report. The bill was not paid in 2015. In addition, we have correspondence from [redacted] back on October 8th, 2015 via email complimenting the work that was done on the doors clearly showing the work was not done in the summer. Notice was sent to the entire association that front door staining would be done between September 30th-October 3rd, 2015 weather permitting. The board has been notified on multiple occasions that the association does not have adequate funds to pay the bills of the association. The board has been provided with a budget from the management company in December 2015 and January 2016 detailing a proposed increase to the budget and reduction in reserve contribution to help pay for the associations bills. To date, the board has failed to approve a 2016 budget and management has asked in open meetings earlier in the year and via email that the board is failing to uphold its fiduciary responsibility on managing the associations finances. As of today, 6 months have passed without an approved 2016 budget by the board. The board is scheduled to have an open board of directors meeting on the second Tuesday of every month and the board (not management) has failed to hold these meetings due to failure to have a quorum since March 2016. The last meeting was on February 9th. 2016 and the board of directors has cancelled the last 4 board meetings. To properly conduct association business, the board must hold open board meetings. In response to the matter regarding the 20 emails related to a plumbing/water shut off,  the board in prior meetings that were held asked management to keep them informed of any requests unit owners have related to the property. We have tried to abide by this request and recently a unit owner asked to have a water shut off done at the property to fix a leak in his apartment. In order for a water shut off to occur, a licensed plumber with proper insurance must be used and the board was asked as directed in past meetings on who they wish to use. Ms. [redacted] was upset that we were asking a simple question to the board related to a water shut off but this is exactly what the board was requesting to be done in the first place. Other board members responded and tried to cooperate but Ms. [redacted] was upset the question was even asked in the first place. The matter was eventually resolved when the unit owner was able to fix the problem without a water shut off. Regarding Janitor Theft- The board of directors recently fired Janitor [redacted] who was originally hired by the association and not management to handle there janitorial duties. Mr. [redacted] was terminated without prior knowledge by management other than Ms. [redacted] notifying us to advise him that he is fired and pick up his last check and drop off keys to the building on Friday June 11th after 2pm. Mr. [redacted] was notified as requested by the board and to drop off the keys to the building and pick up his final check in the afternoon on June 11th, 2016 which he did.  Ms. [redacted] accused [redacted] and his employee of theft of property and I believe she filed a police report regarding the matter. The janitor claimed that the items belonged to him and the board claimed they belonged to them. Ms. [redacted] has notified us that a new service took over on June 13th, 2016. We have asked the board for a copy of the contract and certificate of insurance for the vendor in which Ms. [redacted] advised us that she would provide this information and the new service would pick up keys. As of today, Management does not know who is the new janitor of the property. No contract has been provided and keys are sitting in our office. Ms. [redacted] sent an email yesterday stating that she will be picking up the keys for the new janitor this Friday but we as a management company do not know who the person is.

Since Richard with Prairie Shores have started managing our building, I have not heard anything but good things about him from the other unit owners also. I have recommended his services to a co worker and her building a;so chose to employ his services and they are very happy with him as well. I will continue to recommend Prairie Shores Management to my friends.

We have been using Prairie Shores for just over a year. Mike, our designated manager has been and continues to be, an absolute pleasure to work with! They provide immediate service and make sure we receive our rental payment as early as possible. Whenever there has been an issue at our property, he and his team have been so quick to respond and resolve the problem.

During the fourteen months we have been managed by Prairie Shore both the structural and fiscal condition of the building have steadily improved. Rick and his colleagues have overseen major repairs and enhancements. At the same time, they have saved us a considerable amount of money.

Good afternoon, 
The board president [redacted] emailed Prairie Shores Property Management on Tuesday June 21st, 2016 asking what work was done related to a charge on April...

financial statement in the amount of $3400 that was paid. A written response was provided to Ms. [redacted] and the board that the charge was staining of the doors and trim in the common areas from 2015. The work was done last year in October 2015 (not the summer) and the bill was recently paid in April. We received written correspondence back Ms. [redacted] claiming that this bill was paid and not authorized. First, the previous board of directors authorized the door painting last year and work was done between September 30th, 2016- October 3rd, 2016.  [redacted] who was on the board in 2015 and on the current board (very nice person to work with) responded to my email thanking us for the clarification regarding the bill. The email from [redacted] was sent on 6.22.16 at 11:33am. Second,  financial statements are provided to the board around the 20th of each and every month for the prior month. In this financial statement, all paid invoices are attached each and every month. The bill she claims was already paid back in 2015 was paid in April 2016 and a copy of that bill was part of the April Financial Report. The bill was not paid in 2015. In addition, we have correspondence from [redacted] back on October 8th, 2015 via email complimenting the work that was done on the doors clearly showing the work was not done in the summer. Notice was sent to the entire association that front door staining would be done between September 30th-October 3rd, 2015 weather permitting. The board has been notified on multiple occasions that the association does not have adequate funds to pay the bills of the association. The board has been provided with a budget from the management company in December 2015 and January 2016 detailing a proposed increase to the budget and reduction in reserve contribution to help pay for the associations bills. To date, the board has failed to approve a 2016 budget and management has asked in open meetings earlier in the year and via email that the board is failing to uphold its fiduciary responsibility on managing the associations finances. As of today, 6 months have passed without an approved 2016 budget by the board. The board is scheduled to have an open board of directors meeting on the second Tuesday of every month and the board (not management) has failed to hold these meetings due to failure to have a quorum since March 2016. The last meeting was on February 9th. 2016 and the board of directors has cancelled the last 4 board meetings. To properly conduct association business, the board must hold open board meetings. In response to the matter regarding the 20 emails related to a plumbing/water shut off,  the board in prior meetings that were held asked management to keep them informed of any requests unit owners have related to the property. We have tried to abide by this request and recently a unit owner asked to have a water shut off done at the property to fix a leak in his apartment. In order for a water shut off to occur, a licensed plumber with proper insurance must be used and the board was asked as directed in past meetings on who they wish to use. Ms. [redacted] was upset that we were asking a simple question to the board related to a water shut off but this is exactly what the board was requesting to be done in the first place. Other board members responded and tried to cooperate but Ms. [redacted] was upset the question was even asked in the first place. The matter was eventually resolved when the unit owner was able to fix the problem without a water shut off. Regarding Janitor Theft- The board of directors recently fired Janitor [redacted] who was originally hired by the association and not management to handle there janitorial duties. Mr. [redacted] was terminated without prior knowledge by management other than Ms. [redacted] notifying us to advise him that he is fired and pick up his last check and drop off keys to the building on Friday June 11th after 2pm. Mr. [redacted] was notified as requested by the board and to drop off the keys to the building and pick up his final check in the afternoon on June 11th, 2016 which he did.  Ms. [redacted] accused [redacted] and his employee of theft of property and I believe she filed a police report regarding the matter. The janitor claimed that the items belonged to him and the board claimed they belonged to them. Ms. [redacted] has notified us that a new service took over on June 13th, 2016. We have asked the board for a copy of the contract and certificate of insurance for the vendor in which Ms. [redacted] advised us that she would provide this information and the new service would pick up keys. As of today, Management does not know who is the new janitor of the property. No contract has been provided and keys are sitting in our office. Ms. [redacted] sent an email yesterday stating that she will be picking up the keys for the new janitor this Friday but we as a management company do not know who the person is.

I just wanted to say thanks for the detailed letter describing what is covered and what needs to be covered by the homeowners. We have never had this kind of service before. Thanks again.