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Prairie State Bank & Trust

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Prairie State Bank & Trust Reviews (2)

Company policy about holding large amounts for deposit a period of 7 to 10 days
Trying to get partial funds out of my farm settlement. Have check from title company for settlement and you want to hold for 7 to 10 days before funds are available to me . I understand that title companies are insured for money they pay to recipients for sales of properties. This is a federal law I am told. There money is in escrow which means they are guaranteed payments for checks that they write to customers. Correct me if I am wrong. I am sure that you will use my money for investment while I am unable to get any of it.
At the end of the year I need part of this money for purchases for tax purposes.Your POLICY is going to cost me several thousands of dollars. I have been a customer of yours since 1996 or before, and I will not stay with you after the first of year because of this POLICY that you choose to have for your customers. This is a million dollar account when settlement is complete and you will be losing it after the first of year and I will let other people know about your POLICY.
I would understand this on individual checks but not from title companies. No check they write will be a small amount where the average person will have that kind of money in your checking accounts with you to cover the amount of check as you require. Looks like a very poor rule that you enforce with your customers.
Obviously you aren't concerned or care about the welfare of your customers. I thought your customers is what builds a bank.

Thank you for passing on this information from our customer in a September 20, 2016 letter addressed to [redacted]. The ID assigned to the case is [redacted]. Prairie State Bank & Trust is preparing a response to our customer as we do with all such communications. We will be mailing the response...

directly to our customer. Because our response contains information pertaining to a consumer bank account we will not be sharing the response with the Revdex.com due to privacy concerns. Once again, we appreciate your assistance in bringing this situation to our attention. Sincerely, [redacted]Senior Retail ManagerPrairie State Bank & Trust[redacted]

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Address: 621 W Lincoln Ave, Charleston, Illinois, United States, 61920-2445

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