Thank you for sending the information that you received from Ms. Christine Kennedy, ID# [redacted]. I cannot bring up this name in our system for 12 years old child or parent.As a general rule, there is $15 charge for release of Medical Information. It is a strict rule if the child is sick and needs...
help and attention; we should take care of them immediately regardless of the marriage problems of parents. If mother and father have joint custody of the child they can both bring the child to the office. If mother is the only one with custody she should provide us with court papers and we will comply. HIPPA is for protection of patient information and that is very import for us to do. Written request from parents as identified in the chart is necessary to give them medical record as people cannot be identified on the phone. My job is to tell the fact to the parents, and sometimes that is not what they like to hear. I still apologize if she thought I was rude.If you have any questions about this matter, please call our office.Sincerely yours,[redacted]Office Manager
Thank you for sending the information that you received from Ms. Christine Kennedy, ID# [redacted]. I cannot bring up this name in our system for 12 years old child or parent.As a general rule, there is $15 charge for release of Medical Information. It is a strict rule if the child is sick and needs...
help and attention; we should take care of them immediately regardless of the marriage problems of parents. If mother and father have joint custody of the child they can both bring the child to the office. If mother is the only one with custody she should provide us with court papers and we will comply. HIPPA is for protection of patient information and that is very import for us to do. Written request from parents as identified in the chart is necessary to give them medical record as people cannot be identified on the phone. My job is to tell the fact to the parents, and sometimes that is not what they like to hear. I still apologize if she thought I was rude.If you have any questions about this matter, please call our office.Sincerely yours,[redacted]Office Manager