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Prairieland Federal Credit Union

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Prairieland Federal Credit Union Reviews (2)

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User Reviewer9208727 time 24.04.2018

Initial Business Response /* (1000, 24, 2016/01/27) */
[redacted] had purchased a vehicle from her sister. She was given the tile to put in her name. Also to have Prairieland's lien put on it and returned to the credit union as security for the loan as requested. As of to date this has not been done....

[redacted] did not return calls from the collection department so her debit card was put on hold until she contacted us. Which she did promising to get the tile in her name. [redacted] can refinance the loan if she wishes and can close her accounts at any time.::

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User Reviewer9179258 time 19.04.2018

To whom it may concern:   [redacted] called into the credit union on January 11 stating she was overdrawn. She was charged 6 overdrafts in the amount of $150.00. [redacted] made an error and paid her bills through bill pay and chose the wrong account for them to be paid from. At this time...

she talked to Becky and we returned the fees as a courtesy.  We told her that the checks could be presented for payment again. [redacted] may not have understood what we meant, in checking her account it looks like she paid 5 of the bills again from another account and 1 from hers.  The checks tried to clear her account again on the 16th and there were no funds available so the account was charged $150.00 in nsf fees. [redacted] again called in asking for fees back. This was denied. This was not our error.

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Address: 1722 Hamilton Rd, Bloomington, IL, 61704-9607

Website: http://prairielandfcu.org/

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