[redacted] concrete has hired an engineer to look at Mr [redacted] job to see if we were at faultA representative with M&S engineers, Mr [redacted] , and Mr [redacted] will meet at FM Seguin, TxMonday 6-18-at 10:00a.m
Complaint: [redacted] I am rejecting this response because: I am attaching a copy of a portion of the website from a couple of months ago stating "We guarantee our work 100% and any correction is done at our cost." Maybe I'm missing something, but it doesn't seem to be there now I was told the guarantee was years, but I can't prove it; however, the website says "100% guarantee, so I wonder why a breakage after months would not fall into that category I was told that "surface cracks" would eventually happen and that there was no guarantee on them, but I was distinctly told that "We use 3/8" rebar on 16" centersI will not use wire mesh because it will crack and I can't guarantee it." The 3/8" rebar was used, so that indicates to me that there is a guarantee I don't think there is any question that these are not surface cracks, but a complete break in the concrete With that said, Mr [redacted] and I have agreed to put this on hold for a while to evaluate our options It is not by any means resolved, but there seems to be at least some room for negotiating a resolution Regards, [redacted]
My website has not changed none whatsoever and I never told Mr [redacted] the concrete would not crack all concrete cracksMr [redacted] also stated that I gave a three-year warranty I've never given a three-year warranty on anything
[redacted] concrete has hired an engineer to look at Mr [redacted] job to see if we were at faultA representative with M&S engineers, Mr [redacted] , and Mr [redacted] will meet at FM Seguin, TxMonday 6-18-at 10:00a.m
Complaint: [redacted] I am rejecting this response because: I am attaching a copy of a portion of the website from a couple of months ago stating "We guarantee our work 100% and any correction is done at our cost." Maybe I'm missing something, but it doesn't seem to be there now I was told the guarantee was years, but I can't prove it; however, the website says "100% guarantee, so I wonder why a breakage after months would not fall into that category I was told that "surface cracks" would eventually happen and that there was no guarantee on them, but I was distinctly told that "We use 3/8" rebar on 16" centersI will not use wire mesh because it will crack and I can't guarantee it." The 3/8" rebar was used, so that indicates to me that there is a guarantee I don't think there is any question that these are not surface cracks, but a complete break in the concrete With that said, Mr [redacted] and I have agreed to put this on hold for a while to evaluate our options It is not by any means resolved, but there seems to be at least some room for negotiating a resolution Regards, [redacted]
My website has not changed none whatsoever and I never told Mr [redacted] the concrete would not crack all concrete cracksMr [redacted] also stated that I gave a three-year warranty I've never given a three-year warranty on anything