The person mowing the lawn from Pratt's Landscaping ran into my well pipes, breaking all of them and over turned my well pump After I saw the pipes broken and water was squirting up into the air I immediately turned off the breaker to the pumpThe lawn company had already left without telling meNext I called the office of Pratt's Landscaping to inform them of what their employee had doneThe secretary said she would have someone call meWhile waiting for Pratt's to call me back, I felt that I had better call a well pump service to get this fixed, this was a holiday weekend, Friday 7/1/16, and I did not want to be without water all weekendFinally a mgrcalled and said he would be there in mins, or soWhen he got there he looked at the damage and said he could fix it himselfI told him I had called a well pump company to fix it and he said there was no need for them, that he could fix itCalled and cancelled well pump company, Pratt's mgrcame back with pipes and started
Pratt killed my lawn plus months ago and have promised to re sod and have left the job incomplete for over monthsHave not respond to letters
I have used Pratt for several years with no problem until December when a new employee use the wrong chemical and killed a large portion of my lawn located at *** *** **in ***, FLSometime in January employees of Pratt were on site to check out the damage and told my tenant *** *** a *** police officer that a new employee screwed up and that they would correct the problemVery little was done, I met with Ryan *** account manager of Prattalong with my tenant on April Pratt had planted some "plugs" Ryan was told that this was not satisfactoryTo note Ryan before he was promoted to account manager was the individual whom maintained my lawn and he agreeed with me that I used to have the best Lawn in the complexWe also walked the rest of the yard and notice that the lawn in the back yard had not been cut for
Billed for services not provided then sent to collection agency to collect bogus charges
Pratt's failed to treat my lawn for a period of time but was billed for the serviceTried to contact manager but calls were never returnedRequested cancellation but they continued to billThey then referred the unauthorized billing to collection agency
The person mowing the lawn from Pratt's Landscaping ran into my well pipes, breaking all of them and over turned my well pump
After I saw the pipes broken and water was squirting up into the air I immediately turned off the breaker to the pumpThe lawn company had already left without telling meNext I called the office of Pratt's Landscaping to inform them of what their employee had doneThe secretary said she would have someone call meWhile waiting for Pratt's to call me back, I felt that I had better call a well pump service to get this fixed, this was a holiday weekend, Friday 7/1/16, and I did not want to be without water all weekendFinally a mgrcalled and said he would be there in mins, or soWhen he got there he looked at the damage and said he could fix it himselfI told him I had called a well pump company to fix it and he said there was no need for them, that he could fix itCalled and cancelled well pump company, Pratt's mgrcame back with pipes and started
The person mowing the lawn from Pratt's Landscaping ran into my well pipes, breaking all of them and over turned my well pump After I saw the pipes broken and water was squirting up into the air I immediately turned off the breaker to the pumpThe lawn company had already left without telling meNext I called the office of Pratt's Landscaping to inform them of what their employee had doneThe secretary said she would have someone call meWhile waiting for Pratt's to call me back, I felt that I had better call a well pump service to get this fixed, this was a holiday weekend, Friday 7/1/16, and I did not want to be without water all weekendFinally a mgrcalled and said he would be there in mins, or soWhen he got there he looked at the damage and said he could fix it himselfI told him I had called a well pump company to fix it and he said there was no need for them, that he could fix itCalled and cancelled well pump company, Pratt's mgrcame back with pipes and started
Pratt killed my lawn plus months ago and have promised to re sod and have left the job incomplete for over monthsHave not respond to letters
I have used Pratt for several years with no problem until December when a new employee use the wrong chemical and killed a large portion of my lawn located at *** *** **in ***, FLSometime in January employees of Pratt were on site to check out the damage and told my tenant *** *** a *** police officer that a new employee screwed up and that they would correct the problemVery little was done, I met with Ryan *** account manager of Prattalong with my tenant on April Pratt had planted some "plugs" Ryan was told that this was not satisfactoryTo note Ryan before he was promoted to account manager was the individual whom maintained my lawn and he agreeed with me that I used to have the best Lawn in the complexWe also walked the rest of the yard and notice that the lawn in the back yard had not been cut for
Billed for services not provided then sent to collection agency to collect bogus charges
Pratt's failed to treat my lawn for a period of time but was billed for the serviceTried to contact manager but calls were never returnedRequested cancellation but they continued to billThey then referred the unauthorized billing to collection agency
The person mowing the lawn from Pratt's Landscaping ran into my well pipes, breaking all of them and over turned my well pump
After I saw the pipes broken and water was squirting up into the air I immediately turned off the breaker to the pumpThe lawn company had already left without telling meNext I called the office of Pratt's Landscaping to inform them of what their employee had doneThe secretary said she would have someone call meWhile waiting for Pratt's to call me back, I felt that I had better call a well pump service to get this fixed, this was a holiday weekend, Friday 7/1/16, and I did not want to be without water all weekendFinally a mgrcalled and said he would be there in mins, or soWhen he got there he looked at the damage and said he could fix it himselfI told him I had called a well pump company to fix it and he said there was no need for them, that he could fix itCalled and cancelled well pump company, Pratt's mgrcame back with pipes and started