Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This does not address my complaintI feel shrugged off by a company I've given business to, for over years I will be contacting my, Atorney Generals office In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] , We received your initial contact on where you informed us of your dispute for an Unauthorized Transaction in your account on in the amount of $ At this time we started an investigation on your behalf after suspending your card and issuing a new replacement card, measures taken for your own security as mentioned on the phone by our agentsAfter a thorough investigation, the outcome of which deemed that the disputed transaction was in fact a valid transfer of funds to a different account Furthermore, during our investigation it was also determined that other charges disputed by you on 1015, for which you received provisional credit, were also validOn **/01/we concluded the investigation with the final result being a denial, which is why no credit was received for your most recent dispute (1115)In addition to this, we also denied your First dispute dated and reversed the provisional credit given to youFinally, it was decided to close your account with Mango based on several factors, including those above, which is within our rights based on the Terms and Conditions provided with and applicable to your accountIf you require further details into your dispute we recommend you contact us directly by phone or email as you have done it previously Please call our Customer Service Department at ###-###-#### or send us an email to [redacted] Sincerely, Cardholder SupportPraxell Inc [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This does not address my complaintI feel shrugged off by a company I've given business to, for over years I will be contacting my, Atorney Generals office In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] , We received your initial contact on where you informed us of your dispute for an Unauthorized Transaction in your account on in the amount of $ At this time we started an investigation on your behalf after suspending your card and issuing a new replacement card, measures taken for your own security as mentioned on the phone by our agentsAfter a thorough investigation, the outcome of which deemed that the disputed transaction was in fact a valid transfer of funds to a different account Furthermore, during our investigation it was also determined that other charges disputed by you on 1015, for which you received provisional credit, were also validOn **/01/we concluded the investigation with the final result being a denial, which is why no credit was received for your most recent dispute (1115)In addition to this, we also denied your First dispute dated and reversed the provisional credit given to youFinally, it was decided to close your account with Mango based on several factors, including those above, which is within our rights based on the Terms and Conditions provided with and applicable to your accountIf you require further details into your dispute we recommend you contact us directly by phone or email as you have done it previously Please call our Customer Service Department at ###-###-#### or send us an email to [redacted] Sincerely, Cardholder SupportPraxell Inc [redacted] ***