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Pre-employ.com, Inc.

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Reviews Pre-employ.com, Inc.

Pre-employ.com, Inc. Reviews (3)

Review: I did not receive a background check. It has been 2 months, they were quick to take my money but not give me what I ordered.Desired Settlement: I want a full refund, as well as all my information deleted from there database.

Business

Response:

Good Afternoon,

Regarding Revdex.com compliant recently submitted, here is the timeline in which the customer needs were addressed in a prompt fashion:

· Case [redacted] was submitted on 7/24/2014.

· Applicant contacted us via SF ticket 578817 on 7/25/14 with the following email:

Please See Attached.

I will make one final attempt to follow up with the customer this afternoon to ensure that she is checking her email address inbox properly and following the instruction for viewing background check results found therein. Please let me know if more information is needed.

+1

Review: I was overcharged for services requested. Items that appeared as $0 during the order were charged for.

On April 30, 2013 I completed a request for a background check for volunteer work. The company that I was volunteering with had an agreement with MyBackgroundCheck and that is who I was told to go through. I completed my order and at the screen where it asked for jurisdictions for crimincal background check I asked for the jurisdictions I lived in previously. All areas appeared as $0.00. I authorized the payment for $24.95 and when I received my emailed receipt it indicated that I was charged $62.95. I emailed the company and got no response. I then found a phone number and called on May 7, 2013. I was told that the difference would be refunded. I also questioned why my background check was not completed as the company I was volunteering for [redacted] to [redacted] a resource for families with premature children) was told that if the check was not completed within 3 days it would be free and it was over a week. Mysteriously I received an email a few minutes later advising me that my background check was completed. I was told that there was a "glitch" in the system that sometimes caused billing errors such as this.

That day I received an email indicating that no refund would be issued. I wrote back and advised that I spoke with someone and that they indicated a refund would be issued. [redacted] then emailed me back indicating that I spoke with her and that it was sent to her supervisor. I again waited and heard nothing. On May 31, 2013 I followed up again and told that this was given to the owner for his approval. I have not heard anything since that date.

Order information-

Full Name: [redacted]

Order ID: XXXXXXX

Order Date: 4/30/2013

Amount Charged: $62.95

Package Ordered: Volunteer Background Check

Order Code: [redacted]Desired Settlement: Based on the agreement with the volunteer agency I would like a full refund. If that is no possible I would be happy with a refund of $38.00, the difference between what I agreed to pay and what I paid for this service.

Business

Response:

Business' Initial Response

Contact Name and Title: [redacted] Compliance

Contact Phone: XXX-XXX-XXXX [redacted]

Contact Email: [redacted]@pre-employ.com

Per your request, this issue has been reviewed and resolved. Please note, a full refund will be supplied to you. You should have access to the funds within 24-48 hours depending on your financial institution. We apologize for the inconvenience.

We will be sending you a copy of the refund receipt.

Review: The site MyBackgroundCheck.com promises to show you what your background check looks like. NOT true.

The site sent me an e-mail to let me know my Background check was available. Upon login, It just indicates that it is "complete" and there is no data whatsoever. I cannot tell if anything was actually done, it just says, "complete." I e-mail them, they respond saying to call them. I call their telephone #, and extension, in any combination, and they just say to leave a message. I completely believe this is a scam.Desired Settlement: a refund, or an actual copy of a background check showing what actual employers would see if they ran a background check on me.

Business

Response:

Consumer's Final Response

I was contacted by the site administrator, who verified that the incomplete looking forms I wa viewing were incomplete because there is NO criminal background for me. Please delete my complaint, or consider it satisfactorily resolved.

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Description: Employment Service, Screening - Background & Employment

Address: 3655 Meadow View Dr, Redding, California, United States, 96002-9715

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