Hello.I attaching an image of the website and I have circled clearly where the link to the return policy and process is.I heard my assistant call and leave a message for this customer If she would like to provide a more easily accessible number, I will have my assistant contact her at her convenience We want to do what is right
Our company return policy is located on the website, with a link at the bottom of every page. It is also printed at the bottom of every store receipt. That being said, we still want to make this right by the customer and we have tried to reach her at the number she provided. We are...
Complaint: [redacted]
I am rejecting this response because:The return policy is NOT stated on the receipt/invoice as the company has stated. I have included a photo of my receipt. I have yet to find a return policy on their website and have NOT received a call from them. I just think it's unfair to consumers to not have this information accessible. I find their response to be completely untrue!
Sincerely,
[redacted]
Hello.I attaching an image of the website and I have circled clearly where the link to the return policy and process is.I heard my assistant call and leave a message for this customer If she would like to provide a more easily accessible number, I will have my assistant contact her at her convenience We want to do what is right
Our company return policy is located on the website, with a link at the bottom of every page. It is also printed at the bottom of every store receipt. That being said, we still want to make this right by the customer and we have tried to reach her at the number she provided. We are...
awaiting a return call.
Complaint: [redacted]
I am rejecting this response because:The return policy is NOT stated on the receipt/invoice as the company has stated. I have included a photo of my receipt. I have yet to find a return policy on their website and have NOT received a call from them. I just think it's unfair to consumers to not have this information accessible. I find their response to be completely untrue!
Sincerely,
[redacted]