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Precise Image Painting, LLC

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Precise Image Painting, LLC Reviews (1)

Precise Image Painting Precise Image Painting<[redacted]>11:32 AM (2 hours ago)tomeIn this particular project we had to scrape popcorn ceilings I explained before the project began that it would be very messy. I also explained that there would lots of clean up at...

end of job. The customer stated that he would be getting new flooring as soon as job was complete and there was no need to do excessive cleaning to carpet since the carpet would be pulled as soon as job was done. While discussing the wallpaper on our first meeting I explained that there was a possibility that the wallpaper had not been sized. Sizing is a product that is applied to walls prior to installing wallpaper its paramount that its used or the wallpaper will not be able to be removed without damaging walls causing extensive drywall repair. Once we tried to remove this particular customers wallpaper we found out that it had not been sized. I explained to customer that we could either mud the seams and paint over the wallpaper which would not be perfect because we would be painting over wallpaper with a rough surface or we could remove the wallpaper but it would cause two extra days of work  for drywall repair and an extra charge for the labor of drywall repair. Our customer chose not to remove wallpaper because he didn't want to pay extra for drywall repair. We believe this is more of a lack of proper communication on both sides rather than negligence. We understand that he is not completely happy with the work and we would like to either refund his money for the kitchen painting and removal  or come back and re-mud the kitchen seams and touch ups. I tried calling customer several times regarding this matter with no answer. I look forward to resolving asap.

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Address: 16657 E 23rd St S Ste 133, Independence, Missouri, United States, 64055-1922

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