Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here ]After several emails and phoneconversations [redacted] refuses to resolve this matter [redacted] by phone offered to refund my money then in his most recent emailretracted his offerIn an effort to clarify the extent of PreciseLeads unethical business practice see my new comment below and theattached copies of emails.On October **following email wassent to Precise Leads attention [redacted] :TO: [redacted] of Precise Leads :After further research into this matterI find it necessary to prepare the following addendum to my originalRevdex.com complaintMost importantly if asyou stated in your email :" Precise leads has consistentlyadhered to CMS compliance regulationswe are 100% CMS compliantand have been since leads doarise when purchasing internet leads; we expect roughly 15% of leadsto be invalid, which is why we have a return process...I wouldreally appreciate the opportunityto resolve the current matter with youand if we part ways, try to do it amicably ...."I agree my desire is for amicable resolution but for me an equitable resolution is more desirableForan equitable resolution to emerge anobjective cost/benefit analysis must dictate our agreementYou stated Precise leads cap their returnleads at 15% yet you also stated the bad leads are normally over 20%.In this case bad leads were in excess of 70%As your customer I wasinformed of your 15% return lead cap so I only returned the really,really, really bad leadsTherefore, for an amicable and equitablesolution all leads sent S Darnel Carterbetween October and June must be included in your review.On I agreed to purchase$300,worth of EXCLUSIVE “real time” pre-qualified MedicareAdvantage Leads at the rate of $Precise Leads agreed to a textmessage and email notification in "Real Time"It wasimplied and stated, my text notification would arrive while theindividual prospect was still onlineCredit Card charges by Precise Leadswere made against my account, on and for atotal of $(see attached) at the rate of $per lead.Precise Leads agreed to send me a text and email EXCLUSIVE “realtime” pre-qualified prospect who requested information on MedicareAdvantage Plans onlineThe charge to credit card wasimproper and unwarranted because I had used lead credits and over$in cashAlso, The most recent leads sent to me prior tocharging my account $were fictitious (see the lead attached).My credit card on file was set to expire on May **,this prompteda flurry of fictitious leads been sent to me.The disputed amount of $resultedfrom charges by Precise Leads to my account since October Precise Leads has collected $from my account during theperiod in question and fail to send me EXCLUSIVE “real time”pre-qualified Medicare Advantage Leads as agreed in our contract.Less than 30%of the leads sent by Precise Leads wereactual EXCLUSIVE “real time” pre-qualified Medicare AdvantageLeadsBut in an effort to resolve this matter my request is for$refund.Precise leads agreed to send me a textand email in “real time” when a qualified Internet prospect whorequested Medicare Advantage Plans Information (see emailadvertisement attached)After receiving my initial leads no saleswere made, many of the leads never answered the phone or did notrequest Medicare Advantage informationIn a phone conversation inJanuary Precise Leads offered to match dollar for dollar inleads if I made an additional purchasePlus release my existing$in cash and lead creditsI requested $worth of leadson and I requested, going forward my account be ran downto zero dollars and no additional credit card charges without mypermission.But Precise Leads never gave me the 20lead credit as contracted ( see attachments below dated 012015,012015, and 012015)In May after sending over badleads drafted $from my credit card without prior authorizationand while my account had lead credits and cashI contacted Precise Leads by phone andemail to complain about the quality of leadsI ordered the Leads onand (on merchant mislead withnumerous fictitious leads) then drafted my account The merchantpromised to deliver and I agreed to receive a text and email ofEXCLUSIVE “real time” pre-qualified prospect who requestedinformation on Medicare Advantage Plans onlinePrecise leads owes meover $in cash plus over lead credits worth $per creditTheproducts were promised to me on , and052015, and the products were not delivered(In addition, when Iordered the products, the merchant did not tell me that it wouldcharge me cancellation fee.)Attached are copies of (emails, paymentrecords, documentation of purchase dates,service request and billingcomplaints to merchant) supporting my position and experience.Sincerely, [redacted] Enclosures: (pages of emails, payment records, documentation of purchase dates,service request and billingcomplaints to merchant .) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They were in contact, but it has not been resolved The conversation was going like the previous conversations with no suggestion to a resolution I had to go into an appointment, so I had to disconnect the call I followed up with Arthur D [redacted] via email on October [redacted] at 2:p.m I have heard no response from him or Precise Leads In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: After Speaking with a rep at Precise Leads we came to a understanding & I appreciate their time & what the provided me with.Very professional, polite,helpful & eager to work with me Sincerely, [redacted] ***
[redacted] , I received a notification that you have reopened your Revdex.com complaintI would like to clarify the billing on your account: You signed up for a Premium Bi Monthly accountThis means you made an initial deposit of $dollars into your accountOnce the balance in the account went below the price per lead, the account would continue to send you leads until your account reached a max due balance of $This balance would be charged on the [redacted] and [redacted] of each monthA total of leads were sent to your account (x $= $372.90) You submitted leads for return that were all approved: (x $16.95= $118.65) That leaves a total due of ( $- $= $254.25) $was the initial deposit funded into the account so that leaves a balance due of $ As discussed, the due balance of$ was removed and not charged to your accountI would appreciate the opportunity to discuss this further with you Please let me know your availability so we can schedule a call
Thank you for bringing this matter to our attention We apologize for any inconvenience this may have caused Your number was immediately suppressed and added to our internal Do Not Contact list Regarding calls you have received, we only provide insurance quotes in response to a direct request by a consumerAny calls you may have received before or after would have come from a different source Please feel free to contact us if you need anything else Thank you
Since I never received the service I paid for I filed a complaint with the bank, directly with the company Precise Leads, and with the Revdex.com When Precise Leads had said they agreed with my complaint and it was resolved I thought they had agreed to crediting my account but now they are requesting that money back from the bank even though I never received what I paid for
We have attempted again to reach out to the agent to resolve his concernAnother voice message and email was sent yesterdayWe want to come to a resolution with MrF [redacted] but we are unable to contact himMr F [redacted] is requesting a refund of $We have already sent him $in leadsHe has a remaining balance of $In order to resolve this, we are willing to process a refund of the remaining balance of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I have not received any refund in fact my bank charged back the accountPrecise leads is really misleading and a fraudThey should not be ripping people like thisI accept the first $transaction with them even if the leads that they gave me were mostly invalidI accept that fact that I lost that money only because I thought I was dealing with an honest and real business but I was wrongBut I WILL NEVER LET THEM TAKE ANOTHER $FROM MY HARD EARNED MONEY WITHOUT MY CONSENTI CALLED THEM A WEEK BEFORE MY SUBSCRIPTION RENEWS AND TOLD THEM THAT I DON'T WANT TO GET MORE LEADS SINCE THEY ARE MOSTLY INVALID AND THEY SAID THAT THEY WILL NOT RENEW MY ACCOUNTI trusted them and thought that I didnt have to change my credit card number with [redacted] but I was wrongNext thing I know they have charged my account againI SHOULD HAVE NOT TRUSTED THEMI WILL COMPLAIN THIS TO THE AUTHORITIES SINCE MY BANK CHARGED MY ACCOUNT AGAIN AND OBVIOUSLY PRECISE LEADS JUST PROMISED THE REFUND BUT DIDN'T REALLY PROCESS IT Sincerely, [redacted]
Dear Revdex.com, We have made several attempts to contact [redacted] to discuss this matter [redacted] account auto funded on in the amount of $As a resolution to this matter we have processed a refund in the amount of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because I have tried to contact bo several times and I have no missed calls feom bo other than an email from hom stating he would like to talk.I uv now left him messages ans he has not called back yetr Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] **
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolve My complaint has not be resolved The only appropriate response is to return at least $that was stolen from my credit card account I got not As we see online, this company has done the same thing to others and should be put out of business Just because Revdex.com gets money from them to be a member is no reason for Revdex.com to circle the wagon for them and lean toward their side In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here ]After several emails and phoneconversations [redacted] refuses to resolve this matter [redacted] by phone offered to refund my money then in his most recent emailretracted his offerIn an effort to clarify the extent of PreciseLeads unethical business practice see my new comment below and theattached copies of emails.On October **following email wassent to Precise Leads attention [redacted] :TO: [redacted] of Precise Leads :After further research into this matterI find it necessary to prepare the following addendum to my originalRevdex.com complaintMost importantly if asyou stated in your email :" Precise leads has consistentlyadhered to CMS compliance regulationswe are 100% CMS compliantand have been since leads doarise when purchasing internet leads; we expect roughly 15% of leadsto be invalid, which is why we have a return process...I wouldreally appreciate the opportunityto resolve the current matter with youand if we part ways, try to do it amicably ...."I agree my desire is for amicable resolution but for me an equitable resolution is more desirableForan equitable resolution to emerge anobjective cost/benefit analysis must dictate our agreementYou stated Precise leads cap their returnleads at 15% yet you also stated the bad leads are normally over 20%.In this case bad leads were in excess of 70%As your customer I wasinformed of your 15% return lead cap so I only returned the really,really, really bad leadsTherefore, for an amicable and equitablesolution all leads sent S Darnel Carterbetween October and June must be included in your review.On I agreed to purchase$300,worth of EXCLUSIVE “real time” pre-qualified MedicareAdvantage Leads at the rate of $Precise Leads agreed to a textmessage and email notification in "Real Time"It wasimplied and stated, my text notification would arrive while theindividual prospect was still onlineCredit Card charges by Precise Leadswere made against my account, on and for atotal of $(see attached) at the rate of $per lead.Precise Leads agreed to send me a text and email EXCLUSIVE “realtime” pre-qualified prospect who requested information on MedicareAdvantage Plans onlineThe charge to credit card wasimproper and unwarranted because I had used lead credits and over$in cashAlso, The most recent leads sent to me prior tocharging my account $were fictitious (see the lead attached).My credit card on file was set to expire on May **,this prompteda flurry of fictitious leads been sent to me.The disputed amount of $resultedfrom charges by Precise Leads to my account since October Precise Leads has collected $from my account during theperiod in question and fail to send me EXCLUSIVE “real time”pre-qualified Medicare Advantage Leads as agreed in our contract.Less than 30%of the leads sent by Precise Leads wereactual EXCLUSIVE “real time” pre-qualified Medicare AdvantageLeadsBut in an effort to resolve this matter my request is for$refund.Precise leads agreed to send me a textand email in “real time” when a qualified Internet prospect whorequested Medicare Advantage Plans Information (see emailadvertisement attached)After receiving my initial leads no saleswere made, many of the leads never answered the phone or did notrequest Medicare Advantage informationIn a phone conversation inJanuary Precise Leads offered to match dollar for dollar inleads if I made an additional purchasePlus release my existing$in cash and lead creditsI requested $worth of leadson and I requested, going forward my account be ran downto zero dollars and no additional credit card charges without mypermission.But Precise Leads never gave me the 20lead credit as contracted ( see attachments below dated 012015,012015, and 012015)In May after sending over badleads drafted $from my credit card without prior authorizationand while my account had lead credits and cashI contacted Precise Leads by phone andemail to complain about the quality of leadsI ordered the Leads onand (on merchant mislead withnumerous fictitious leads) then drafted my account The merchantpromised to deliver and I agreed to receive a text and email ofEXCLUSIVE “real time” pre-qualified prospect who requestedinformation on Medicare Advantage Plans onlinePrecise leads owes meover $in cash plus over lead credits worth $per creditTheproducts were promised to me on , and052015, and the products were not delivered(In addition, when Iordered the products, the merchant did not tell me that it wouldcharge me cancellation fee.)Attached are copies of (emails, paymentrecords, documentation of purchase dates,service request and billingcomplaints to merchant) supporting my position and experience.Sincerely, [redacted] Enclosures: (pages of emails, payment records, documentation of purchase dates,service request and billingcomplaints to merchant .) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They were in contact, but it has not been resolved The conversation was going like the previous conversations with no suggestion to a resolution I had to go into an appointment, so I had to disconnect the call I followed up with Arthur D [redacted] via email on October [redacted] at 2:p.m I have heard no response from him or Precise Leads In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We spoke with [redacted] and have resolved his concern
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
We are attempting to contact [redacted] to resolve her concern
Revdex.com: After Speaking with a rep at Precise Leads we came to a understanding & I appreciate their time & what the provided me with.Very professional, polite,helpful & eager to work with me Sincerely, [redacted] ***
[redacted] , I received a notification that you have reopened your Revdex.com complaintI would like to clarify the billing on your account: You signed up for a Premium Bi Monthly accountThis means you made an initial deposit of $dollars into your accountOnce the balance in the account went below the price per lead, the account would continue to send you leads until your account reached a max due balance of $This balance would be charged on the [redacted] and [redacted] of each monthA total of leads were sent to your account (x $= $372.90) You submitted leads for return that were all approved: (x $16.95= $118.65) That leaves a total due of ( $- $= $254.25) $was the initial deposit funded into the account so that leaves a balance due of $ As discussed, the due balance of$ was removed and not charged to your accountI would appreciate the opportunity to discuss this further with you Please let me know your availability so we can schedule a call
Thank you for bringing this matter to our attention We apologize for any inconvenience this may have caused Your number was immediately suppressed and added to our internal Do Not Contact list Regarding calls you have received, we only provide insurance quotes in response to a direct request by a consumerAny calls you may have received before or after would have come from a different source Please feel free to contact us if you need anything else Thank you
Since I never received the service I paid for I filed a complaint with the bank, directly with the company Precise Leads, and with the Revdex.com When Precise Leads had said they agreed with my complaint and it was resolved I thought they had agreed to crediting my account but now they are requesting that money back from the bank even though I never received what I paid for
We have attempted again to reach out to the agent to resolve his concernAnother voice message and email was sent yesterdayWe want to come to a resolution with MrF [redacted] but we are unable to contact himMr F [redacted] is requesting a refund of $We have already sent him $in leadsHe has a remaining balance of $In order to resolve this, we are willing to process a refund of the remaining balance of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I have not received any refund in fact my bank charged back the accountPrecise leads is really misleading and a fraudThey should not be ripping people like thisI accept the first $transaction with them even if the leads that they gave me were mostly invalidI accept that fact that I lost that money only because I thought I was dealing with an honest and real business but I was wrongBut I WILL NEVER LET THEM TAKE ANOTHER $FROM MY HARD EARNED MONEY WITHOUT MY CONSENTI CALLED THEM A WEEK BEFORE MY SUBSCRIPTION RENEWS AND TOLD THEM THAT I DON'T WANT TO GET MORE LEADS SINCE THEY ARE MOSTLY INVALID AND THEY SAID THAT THEY WILL NOT RENEW MY ACCOUNTI trusted them and thought that I didnt have to change my credit card number with [redacted] but I was wrongNext thing I know they have charged my account againI SHOULD HAVE NOT TRUSTED THEMI WILL COMPLAIN THIS TO THE AUTHORITIES SINCE MY BANK CHARGED MY ACCOUNT AGAIN AND OBVIOUSLY PRECISE LEADS JUST PROMISED THE REFUND BUT DIDN'T REALLY PROCESS IT Sincerely, [redacted]
Dear Revdex.com, We have made several attempts to contact [redacted] to discuss this matter [redacted] account auto funded on in the amount of $As a resolution to this matter we have processed a refund in the amount of $
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because I have tried to contact bo several times and I have no missed calls feom bo other than an email from hom stating he would like to talk.I uv now left him messages ans he has not called back yetr Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] was contacted by phone and email on and and her concern has been resolved
We have made several attempts to contact [redacted] to resolve this issue and have not received a response
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] **
We have contacted [redacted] and resolved his concern
We have contacted [redacted] is regards to his concern.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolve My complaint has not be resolved The only appropriate response is to return at least $that was stolen from my credit card account I got not As we see online, this company has done the same thing to others and should be put out of business Just because Revdex.com gets money from them to be a member is no reason for Revdex.com to circle the wagon for them and lean toward their side In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]