Precisely Right Accounting LLC

Under the terms of Mr [redacted] 's engagement letter, he is free to discontinue services at any timeHe failed to notify my firm that he was indeed terminating service The following is Mr [redacted] 's email received on Saturday, January 7, 2017: Cynthia, Please send electronic copies of all Quarterly Tax Reports for Payroll Summery including gross wages and taxes deducted Thank you, [redacted] The information he requested "all Quarterly Tax Reports for 2016", by definition, includes the 4th quarter reports that were filed by my firm and can be provided to himThe first three quarterly reports have already been provided throughout the yearHowever, he seems to be under the impression that he should receive services provided by a professional firm free of chargeMr [redacted] is obligated, as a business owner to report employee wages and provide his employees with Wforms at the end of the yearWe have kept his company in compliance, thereby avoiding any fines, fees or interest charges brought on by a failure to file with any of the employment taxing authoritiesAt this time, I will provide Mr [redacted] with duplicate reports for the first three quarters of as well as the payroll summary report at no cost to him Furthermore, Mr [redacted] 's use of obscene language during the telephone call with my staff member, forced that employee to terminate the conversation abruptlyHad Mr [redacted] been of a calm demeanor, arrangements could have been made and perhaps the charges reduced or services provided free of charge

Under the terms of Mr***'s engagement letter, he is free to discontinue services at any timeHe failed to notify my firm that he was indeed terminating service
The following is Mr***'s email received on Saturday, January 7, 2017:
Cynthia,
Please send electronic
copies of all Quarterly Tax Reports for
Payroll Summery including gross wages and taxes deducted 2016
Thank you,
***
The information he requested "all Quarterly Tax Reports for 2016", by definition, includes the 4th quarter reports that were filed by my firm and can be provided to himThe first three quarterly reports have already been provided throughout the yearHowever, he seems to be under the impression that he should receive services provided by a professional firm free of chargeMr*** is obligated, as a business owner to report employee wages and provide his employees with Wforms at the end of the yearWe have kept his company in compliance, thereby avoiding any fines, fees or interest charges brought on by a failure to file with any of the employment taxing authoritiesAt this time, I will provide Mr*** with duplicate reports for the first three quarters of as well as the payroll summary report at no cost to him.
Furthermore, Mr***'s use of obscene language during the telephone call with my staff member, forced that employee to terminate the conversation abruptlyHad Mr*** been of a calm demeanor, arrangements could have been made and perhaps the charges reduced or services provided free of charge

Hello ***,
Thank you for your call todayThis is the 2nd part of the correspondence between the Attorney General’s office and mine
***,
On June 25, 2015, Ms*** was refunded the $in question and was provided with tax preparation services free of charge (a
value of $325)All told, she was credited $Please see a copy of the email Ms*** received from my staff:
Hi ***,
I have your entire documents together ready for piat the front deskI have attached the portable file of your QuickBooks
After I ran your credit card and began to go through the QuickBooks file I noticed in my notes that we were provided the wrong statement for *** *** *** *** for FebruaryWe were provided February not February
April called you to inform you of the February bank statement and your invoice due and I believe the invoice was the only thing discussedAt that point since there was no further action done with your bookkeeping, the $bookkeeping charge should have been removedI have since refunded your credit card $and provided a receipt in with the rest of your paperwork
For your convenience we are open until 5:todayIf you are unable to come today before 5:we will be open next week Monday through Thursday 8:to 5:The office is closed on Fridays
Kind regards,

Complaint: [redacted]I am rejecting this response because:
I write this communication ion regards to complaint #[redacted].
 
The background in brief is as follows;
 
I had sent email to the business complaint is with asking only for copies of forms. 
What was provided to me was far more than what I requested. All taxes where filed on my behalf and I was then invoiced for this service.
I contacted the business explaining the situation and received no cooperation. Instead I was told that because I did not specify in bullet points, 
each individual item of service that I did not want them to perform, they insisted that I pay the invoice.
This led to the filing of complaint #[redacted].
 
The resulting resolution/agreement between this business and myself was that the business agreed to provide these services free of charge, as they where not requested.
However I have just today, 26 January 2017, received a follow up invoice.
I then chose to reply to this invoice with a forwarded email containing the agreement between this business and the Revdex.com, promising to retract these charges. 
 
Currently;
I wish absolute zero contact between this business and myself, or anyone representing them in any way whatsoever.
Their communication today leaves my with strong feelings of being pursued and harassed. 
I wish for this business to hold true to it promise with the Revdex.com and myself.
I have absolute zero intent of ever using their services, in any form again. 
I have absolute zero intent of ever contacting this business for any reason.
 
Sadly I felt compelled to contact the Revdex.com in the first place, however at this point in time I have found it necessary to also initiate a complaint with The Washington State Attorney General.
 
Please find below the email communication from Cynthia C[redacted] stating that she is promising to retract all charges. 
 
Thank you for your time and assistance,
 
[redacted]
 
 
 
 
 
 
[redacted],
 
As promised in my response to your complaint with the Revdex.com, your 2016 quarters 1, 2 and 3 form 941 as well as the 2016 payroll summary is being provided to you free of charge.
 
Additionally, a disengagement letter is included, and will stand as proof that no further services will be provided to your company.
 
IRS Circular 230 requires us to notify you that any tax advice contained in the enclosed communications (and attachments) is not intended or written to be used, and cannot be used by any person for the purpose of avoiding tax penalties that may be imposed by law.Sincerely,[redacted]