Precision Autobody

To: Revdex.comWe are taking care of this complaint directly with the customerThe items he wants replaced under warranty are no longer under warranty however, we will replace the item at our cost and we will forward his concerns about the *** fireplace to the company for their responseThe last time
we heard from this customer was in May Decis the first we have heard from him since thenWe responded to his message, leaving him a message stating that the remote was no longer under warranty and he could certainly purchase a new one. We did not realize that he was still awaiting a different response from usWe will contact the customer to schedule a time to install the new remoteSome customers are never satisfied until they can complain enough to get something for freeThat seems to be the case here

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me