Jason and his company are top notch I love the door, the customer service and the installation process and installer John I have had a great and speedy experience with this company and team I needed a new back door installed quickly I got a great new fiberglass door with inside blinds It looks fabulous I cannot say thank you enough High quality, competitive pricing, very professional
Called me in response to my online contact request Took my information and promised an emailed quote Never emailed I wrote again and the owner called me again only to tell me he had no recollection of our previous conversation and had written nothing down during that talk I ultimately decided to go elsewhere After leaving a one-star, wordless review on their Facebook page, the owner commented back with information in attempt to discredit me and my negative review I then left a detailed Yelp review At that point, the owner contacted me again to say he suddenly recalled our initial conversation and listed more made up information pulled out of thin air When I responded with the facts of the conversation, he continued to attempt to strong arm me into removing my reviews He made a mistake It was a mistake Sure, he lost my business because of it and I was bothered, but I recognize it for the simple mistake it was It would've resulted in a FB review that could've easily been overshadowed by other stellar reviews from future and past customers His continued attempts to shirk personal responsibility and push me into removing my reviews are what have resulted in this review His continued harassment is what has resulted in this review
Jason and his company are top notch I love the door, the customer service and the installation process and installer John I have had a great and speedy experience with this company and team I needed a new back door installed quickly I got a great new fiberglass door with inside blinds It looks fabulous I cannot say thank you enough High quality, competitive pricing, very professional
Called me in response to my online contact request Took my information and promised an emailed quote Never emailed I wrote again and the owner called me again only to tell me he had no recollection of our previous conversation and had written nothing down during that talk I ultimately decided to go elsewhere After leaving a one-star, wordless review on their Facebook page, the owner commented back with information in attempt to discredit me and my negative review I then left a detailed Yelp review At that point, the owner contacted me again to say he suddenly recalled our initial conversation and listed more made up information pulled out of thin air When I responded with the facts of the conversation, he continued to attempt to strong arm me into removing my reviews He made a mistake It was a mistake Sure, he lost my business because of it and I was bothered, but I recognize it for the simple mistake it was It would've resulted in a FB review that could've easily been overshadowed by other stellar reviews from future and past customers His continued attempts to shirk personal responsibility and push me into removing my reviews are what have resulted in this review His continued harassment is what has resulted in this review