[redacted]DOCUMENT ATTACHED[redacted]
I would like to respond by stating that I am well aware of Mrs. [redacted] project. Also, I do completely understand all her frustration with how her job has gone. Precision Glass has every intention to provide her with the glass we promised and a discount that will be...
determined upon completion of the work. In all of my 21 years of working for precision Glass, never has a project had so many problems. From the original salesman, to installers, and manufacturer delays, and still ongoing once again I understand. As of right now 7-6-2016, we are currently waiting for yet another piece of glass that was broken upon delivery 6-23-2016. We have not talked to Mrs. [redacted] as I am more than certain it would also be viewed as yet another excuse. This makes a total of six pieces of glass that have been broken and the manufacturer wait time is another two weeks out. I hope to have the glass by next week and will be contacting her to finish the job, as we both really want to move past this project.
[redacted]DOCUMENT ATTACHED[redacted]
I would like to respond by stating that I am well aware of Mrs. [redacted] project. Also, I do completely understand all her frustration with how her job has gone. Precision Glass has every intention to provide her with the glass we promised and a discount that will be...
determined upon completion of the work. In all of my 21 years of working for precision Glass, never has a project had so many problems. From the original salesman, to installers, and manufacturer delays, and still ongoing once again I understand. As of right now 7-6-2016, we are currently waiting for yet another piece of glass that was broken upon delivery 6-23-2016. We have not talked to Mrs. [redacted] as I am more than certain it would also be viewed as yet another excuse. This makes a total of six pieces of glass that have been broken and the manufacturer wait time is another two weeks out. I hope to have the glass by next week and will be contacting her to finish the job, as we both really want to move past this project.