Precision Media Inc/SK Media

Hi,The only mailing address that I have for them is what is on the mailing label, which is: Precision Media Inc, Internationale Blvd, Glendale Heights, IL 60139-The only phone number I have is: 1-800-362-1781, which connects to "Stephen/Steven," and is the number I have used each time I
have contacted themI don't know if it helps any, but the tracking number on the package is: *** There's also a block that can be scanned on the envelope and it says "endicia.com" next to itI also reviewed all of my emails again, and, as previously stated, there are NO emails from them even though they state they sent themI'm still reviewing my browsing history to try to locate any website, but at this time, have not found any yet(I have 1/months worth of history to review)If I find it, how do I send it to you? Also, I've contacted my financial institution about the situation already, and they are not willing to refund any of the charges eitherThank you for your time and assistance.-------------Sincerely, *** ***

COMPLAINT ID : [redacted] My name is Savin and I am just responding on behalf of our company – Precision Media Inc. We have received a complaint from our customer – [redacted] The customer chose to purchase our product on a trial basis. The terms and conditions are...

clearly laid out on websites on numerous pages. The customer opted in and agreed to the terms before we charged their credit card the initial $4.95  We keep track of all our customer interactions and we have proof this customer did NOT reach out to us VIA our 1800 number nor email. We offer a RISK FREE return policy that could have resolved this issue before escalating to this point. All the customer needed to do was call us or email us like we have told him in numerous email that was sent out to his email on file. We have no way of tracking the “return” package the customer claims to have sent back. Despite this, in good faith we have already processed a 100% full refund for the 129.88 Thank you Savin