Sent: Thursday, March 19, 5:PMTo: drteamSubject: Response to Complaint Case Number: ***
class=""> Re: *** *** To Whom It May Concern at the Revdex.com: My name is Dr*** D***, the president and owner of Precision Periodontics and Implant Dentistry. I would like to respond to this complaint filed by patient *** ***This issue has been completely resolved. As the treating dentist, I personally called *** to address her concerns. We have paid her doctor who removed the wisdom teeth for her additional X-rays that were needed. She was very satisfied with this offer. I apologized for any inconvenience and she seemed happy. I also told her we are working with the company that manages our internet settings to add the 'periodontist' to our listing so that this confusion does not happen in the future. She was satisfied with this response Please confirm that this was response was received and that this case can be closed in a satisfactory manner. I'm hoping that my 'grade' on the website can be updated and that it will now indicate that the customer was satisfied and the complaint was resolvedThank you, Dr*** D*** *** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Sent: Thursday, March 19, 5:PMTo: drteamSubject: Response to Complaint Case Number: ***
class=""> Re: *** *** To Whom It May Concern at the Revdex.com: My name is Dr*** D***, the president and owner of Precision Periodontics and Implant Dentistry. I would like to respond to this complaint filed by patient *** ***This issue has been completely resolved. As the treating dentist, I personally called *** to address her concerns. We have paid her doctor who removed the wisdom teeth for her additional X-rays that were needed. She was very satisfied with this offer. I apologized for any inconvenience and she seemed happy. I also told her we are working with the company that manages our internet settings to add the 'periodontist' to our listing so that this confusion does not happen in the future. She was satisfied with this response Please confirm that this was response was received and that this case can be closed in a satisfactory manner. I'm hoping that my 'grade' on the website can be updated and that it will now indicate that the customer was satisfied and the complaint was resolvedThank you, Dr*** D*** *** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.