I had a bad experience in using this company. I paid them in full for:
(1) snow removal from the parking spots in front of my home,
(2) a supplemental contract for doing the walkway.
Their service was average on the (1) parking /driveway snow removal.
However, regarding (2), they only removed snow from the walkway one time in the entire snow season. . . approximately 12 visits would have been warranted. They did not return phone calls in a timely manner about this issue. and after the 2nd discussion, they stopped calling back altogether.
They said that they used a subcontractor and that they'd discuss it with him. But no resolution was reached, full prices was paid, no refund provided.
I had a bad experience in using this company. I paid them in full for:
(1) snow removal from the parking spots in front of my home,
(2) a supplemental contract for doing the walkway.
Their service was average on the (1) parking /driveway snow removal.
However, regarding (2), they only removed snow from the walkway one time in the entire snow season. . . approximately 12 visits would have been warranted. They did not return phone calls in a timely manner about this issue. and after the 2nd discussion, they stopped calling back altogether.
They said that they used a subcontractor and that they'd discuss it with him. But no resolution was reached, full prices was paid, no refund provided.
I will never use them again.