Worst installation and customer service everFirst off, they did not start on the date that was promisedThen, after agreeing on a design for the system and reminding them twice again before they began the installation, I came home from work to find that they had decided themselves, without any discussion with us, to move the agreed upon lines to under my grass, instead of the flowerbedThis of course made the installation easier and cheaper for themNow the grass is dead or dyingWe then went on vacation and they promised that the job would be completed and ready for use by the time we returnedWe had people at the house to provide any access that they neededWhen we came home from vacation there were two massive leaks from the solar system on the roof that had been continuing for daysIt appears to me that they never tested the systemThey also removed a plant that hid my A/C system and it is now deadAbsolutely horrible work and terrible customer service and non-communicationYou should avoid this company at all costs unless you want to deal with the shoddy work, non-communication and damage to your home surroundings such as I experienced above Our landscaper also has advised us that when they took out the grass, it appears that they covered the sprinklers, so dirt backed up in the system and clogged other sprinklers and the grass diedThey are refusing to replace the grass that they killedRemember that they were supposed to run the line through the flowerbed and I came home one day to find my lawn dug up without my permission and in breach of the contractThe owner Micah also told us that he saw the leaks and did nothing about themThey waited until we saw the leaks ourselves and complainedThe is one company to avoid at all costs unless you want shoddy work, non-communication and damage to your home surroundings such as I experienced above
Worst installation and customer service ever. First off, they did not start on the date that was promised. Then, after agreeing on a design for the system and reminding them twice again before they began the installation, I came home from work to find that they had decided themselves, without any discussion with us, to move the agreed upon lines to under my grass, instead of the flowerbed. This of course made the installation easier and cheaper for them. Now the grass is dead or dying. We then went on vacation and they promised that the job would be completed and ready for use by the time we returned. We had people at the house to provide any access that they needed. When we came home from vacation there were two massive leaks from the solar system on the roof that had been continuing for days. It appears to me that they never tested the system. They also removed a plant that hid my A/C system and it is now dead. Absolutely horrible work and terrible customer service and non-communication. You should avoid this company at all costs unless you want to deal with the shoddy work, non-communication and damage to your home surroundings such as I experienced above. Our landscaper also has advised us that when they took out the grass, it appears that they covered the sprinklers, so dirt backed up in the system and clogged other sprinklers and the grass died. They are refusing to replace the grass that they killed. Remember that they were supposed to run the line through the flowerbed and I came home one day to find my lawn dug up without my permission and in breach of the contract. The owner Micah also told us that he saw the leaks and did nothing about them. They waited until we saw the leaks ourselves and complained. The is one company to avoid at all costs unless you want shoddy work, non-communication and damage to your home surroundings such as I experienced above.
Worst installation and customer service everFirst off, they did not start on the date that was promisedThen, after agreeing on a design for the system and reminding them twice again before they began the installation, I came home from work to find that they had decided themselves, without any discussion with us, to move the agreed upon lines to under my grass, instead of the flowerbedThis of course made the installation easier and cheaper for themNow the grass is dead or dyingWe then went on vacation and they promised that the job would be completed and ready for use by the time we returnedWe had people at the house to provide any access that they neededWhen we came home from vacation there were two massive leaks from the solar system on the roof that had been continuing for daysIt appears to me that they never tested the systemThey also removed a plant that hid my A/C system and it is now deadAbsolutely horrible work and terrible customer service and non-communicationYou should avoid this company at all costs unless you want to deal with the shoddy work, non-communication and damage to your home surroundings such as I experienced above Our landscaper also has advised us that when they took out the grass, it appears that they covered the sprinklers, so dirt backed up in the system and clogged other sprinklers and the grass diedThey are refusing to replace the grass that they killedRemember that they were supposed to run the line through the flowerbed and I came home one day to find my lawn dug up without my permission and in breach of the contractThe owner Micah also told us that he saw the leaks and did nothing about themThey waited until we saw the leaks ourselves and complainedThe is one company to avoid at all costs unless you want shoddy work, non-communication and damage to your home surroundings such as I experienced above
Worst installation and customer service ever. First off, they did not start on the date that was promised. Then, after agreeing on a design for the system and reminding them twice again before they began the installation, I came home from work to find that they had decided themselves, without any discussion with us, to move the agreed upon lines to under my grass, instead of the flowerbed. This of course made the installation easier and cheaper for them. Now the grass is dead or dying. We then went on vacation and they promised that the job would be completed and ready for use by the time we returned. We had people at the house to provide any access that they needed. When we came home from vacation there were two massive leaks from the solar system on the roof that had been continuing for days. It appears to me that they never tested the system. They also removed a plant that hid my A/C system and it is now dead. Absolutely horrible work and terrible customer service and non-communication. You should avoid this company at all costs unless you want to deal with the shoddy work, non-communication and damage to your home surroundings such as I experienced above. Our landscaper also has advised us that when they took out the grass, it appears that they covered the sprinklers, so dirt backed up in the system and clogged other sprinklers and the grass died. They are refusing to replace the grass that they killed. Remember that they were supposed to run the line through the flowerbed and I came home one day to find my lawn dug up without my permission and in breach of the contract. The owner Micah also told us that he saw the leaks and did nothing about them. They waited until we saw the leaks ourselves and complained. The is one company to avoid at all costs unless you want shoddy work, non-communication and damage to your home surroundings such as I experienced above.