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Precision TV Repair After Hours Service

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Precision TV Repair After Hours Service Reviews (3)

These guys here, absolutely ROCK!!!! I have a Samsung 60" LED, wouldn't power on at all, they came out to my house and diagnosed it, the fee goes toward the cost of the repair, and they called me back within 24 hours with my estimate, saved me over $2000 having it repaired than to go out and buy a new TV!!! Very professional, great attitudes and I will surly call them if I ever have any issues in the future!!!


Thank you again Precision TV Repair

These guys here, absolutely ROCK!!!! I have a Samsung 60" LED, wouldn't power on at all, they came out to my house and diagnosed it, the fee goes toward the cost of the repair, and they called me back within 24 hours with my estimate, saved me over $2000 having it repaired than to go out and buy a new TV!!! Very professional, great attitudes and I will surly call them if I ever have any issues in the future!!!
Thank you again Precision TV Repair","pos-1

After service charge of 75.00 dollars has been paid,the company does not have time for the consumer if the intial repair does not workContacted Precision TV to look at my Samsung DLP,within 2 days I had service tech show up to repair the tv.Technician look at the obvious items that may be the problems bulb,door switch,after a few minutes he determined that it was a bad door switch which was not the problem.Technician spliced and jump out door switch and was out the door in 15 to 20 minutes of his arrival.The technician did not stay around long enough to see if his repair actually work.So after realizing that the tv was not repaired I have made more than several attempts to have them come out to make the proper repairs and all I can get is the run around all of a sudden the technician is so busy this has been going on for about 3 weeks.The technician also contacted me one night at 1:30am stating that he will be unable to make the appointment time that he told me to set up.Contacted the company and they do not wont to refund my 75.00 service fee after they technician failed in repairing the tv and jumpimg out the tv saftey switch.Desired SettlementI would like to receive a refund of 75.00 dollars because the technician really did not put a whole lot of time troubleshooting the problem with the tv,failed to stay around to see if tv issues had been repairedBusiness Response customer was offered a solution to come back out and recheck the TV, when our Technician left, the TV was working, customer called back saying that the TV had went back out and would like a refund, we explained to him that before any decision could be made we would have to evaluate the problem, as we can not just issue a refund due to someone calling up and saying there is a problem. For example if you buy something that is defective from [redacted] you don't just call there and say that the product is defective and demand a refund, you have to follow the proper syntax, same in this scenario. We look forward to helping Mr. [redacted], but in way that is fair to all parties

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Description: Television and Radio Repair Stores

Address: 6900 Six Forks Rd Ste 108, Raleigh, North Carolina, United States, 27615-6459

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www.precisiontvraleigh.com

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