Preferred Transmission, Inc.

Initial Business Response /* (1000, 5, 2016/02/17) */
This repair is in line with any other repair center.The front differential needed to be removed to be repairedWe have been sending statements every month and the address is a PO box and her saying of not getting them is wrong.*** had
agreed to have balance paid within days (which would not needed a statement reminder).All work is guarenteed and we feel that this complaint is that she does not want to to payWe appolgized that repair was higher and this is why we released vehicle with herv promise to pay.Normally we do not release vehicles until full payment
Initial Consumer Rebuttal /* (3000, 7, 2016/02/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will pay the balance for the repair neededHowever, since you cannot even spell my name correctly, I think it is safe to assume that you were also incapable of getting me my statement in timeWhy would I just be bringing this to attention now if I had been getting statements all along? I say in my initial complaint that the reason I let it go this long is because I took the lack of billing to mean the outrageous charges had been dismissedFrom the time of the repair to the time of me filing this complaint, the first AND ONLY bill I received arrived at *** Jamestown, ND on Friday, February 5thThat is the address that was given by me, ***Your check for the repair will be on the wayYou will never receive the late fee, especially not after insinuating I am a liar