Pregliasco Straw-Boone Doheny Banks & Bowman, PLLC

See attachment for original response.This letter is in response to the complaint filed by [redacted] on or about November 2, One of the attorneys in our firm, [redacted] , was appointed as the Parenting Coordinator in [redacted] 's divorce caseMs [redacted] was not Mr [redacted] ’s attorney; instead, as a parenting coordinator, the court gives Ms [redacted] the power to make certain decisions and recommendations regarding the children of the partiesThe parties are required to pay the fees associated with Ms [redacted] 's time pursuant to the Court's OrderIn most parenting coordinator cases, because the parenting coordinator is making decisions for the children like a judge would, it is likely that one or both of the parties are unhappy with those decisionsIn this matter, Mr [redacted] was unhappy with the decisions the Parenting Coordinator made that were not in his “favor.”Mr, [redacted] 's complaint to the Revdex.com is ostensibly for billing issues, although it is our position that he is upset that the Parenting Coordinator did not make decisions in his favor; is refusing to pay the bill as a result; and attempting to cause the firm problemsIn direct response to Mr [redacted] 's complaint, the firm states the following:The first dispute that Mr [redacted] raised was regarding the May 25, billAt that time, Mr [redacted] had an outstanding balance of $In his letter dated June 17, 2016, Mr [redacted] had questions regarding various time entries on the billIn her letter of June 30, 2015, Ms [redacted] addressed each and every question or dispute Mr [redacted] had regarding the May bill, and she agreed to reduce the bill by billable hoursEven though Ms [redacted] provided detailed information to back up each and every billing dispute Mr [redacted] raised on the May bill, Mr [redacted] continued to dispute the billingIt should be noted that Mr [redacted] 's former wife paid her share of that bill and all other bills and had no disputes, inquiries, or other complaints regarding the billingMs [redacted] further responded to Mr [redacted] 's dispute regarding the May bill by email dated July 11, The next billing dispute raised by Mr [redacted] was regarding the bill for September, 2016.In an email dated October 5, 2016, Mr [redacted] disputed one (1) time entry for hours ($60.00)By letter dated October 31, 2016, we responded to that inquiry and provided specific justification for that time entry of hoursSpecifically, Ms [redacted] reminded Mr [redacted] that on the day in question, she reviewed five (5) emails and sent one (1) emailMs [redacted] stated that hours (minutes) was less than the total amount spent on the file on that day, Mr [redacted] did not make any other specific complaint regarding the September, billMr [redacted] has requested appropriate data for billingThe invoices that our firm sends are detailed itemized invoices stating exactly what work was performed on the case, Mr [redacted] received a detailed invoice each monthAlso, at his request, Mr [redacted] was sent copies of all bills, to date, on August 5, September 28, and October 31, Mr [redacted] , as a participant in the case, is aware of the work being performedFor example, for the billing inquiry for September 2, he sent Ms [redacted] four (4) separate emails which were reviewed, He is aware of the emails and has documentation of those emailsMr [redacted] already has the documentation necessary to verify the charges.In all, although Mr [redacted] has an outstanding balance of approximately $1,He has only disputed $of the feesHe has not made any specific dispute regarding the remainder of the fees.Ms [redacted] believes that Mr [redacted] filed this complaint simply for the purpose of having her removed from the case as the Parenting Coordinator.Yours truly, [redacted]

See attachment for original response.
14px;">This letter is in response to the complaint filed by [redacted] on or about November 2, 2016. One of the attorneys in our firm, [redacted], was appointed as the Parenting Coordinator in [redacted]'s divorce case. Ms. [redacted] was not Mr. [redacted]’s attorney; instead, as a parenting coordinator, the court gives Ms. [redacted] the power to make certain decisions and recommendations regarding the children of the parties. The parties are required to pay the fees associated with Ms. [redacted]'s time pursuant to the Court's Order. In most parenting coordinator cases, because the parenting coordinator is making decisions for the children like a judge would, it is likely that one or both of the parties are unhappy with those decisions. In this matter, Mr. [redacted] was unhappy with the decisions the Parenting Coordinator made that were not in his “favor.”
Mr, [redacted]'s complaint to the Revdex.com is ostensibly for billing issues, although it is our position that he is upset that the Parenting Coordinator did not make decisions in his favor; is refusing to pay the bill as a result; and attempting to cause the firm problems. In direct response to Mr. [redacted]'s complaint, the firm states the following:
1. The first dispute that Mr. [redacted] raised was regarding the May 25, 2016 bill. At that time, Mr. [redacted] had an outstanding balance of $630.00. In his letter dated June 17, 2016, Mr. [redacted] had questions regarding various time entries on the bill. In her letter of June 30, 2015, Ms. [redacted] addressed each and every question or dispute Mr. [redacted] had regarding the May bill, and she agreed to reduce the bill by .1 billable hours. Even though Ms. [redacted] provided detailed information to back up each and every billing dispute Mr. [redacted] raised on the May bill, Mr. [redacted] continued to dispute the billing. It should be noted that Mr. [redacted]'s former wife paid her share of that bill and all other bills and had no disputes, inquiries, or other complaints regarding the billing. Ms. [redacted] further responded to Mr. [redacted]'s dispute regarding the May bill by email dated July 11, 2016.
2. The next billing dispute raised by Mr. [redacted] was regarding the bill for September, 2016.
In an email dated October 5, 2016, Mr. [redacted] disputed one (1) time entry for 2 hours ($60.00). By letter dated October 31, 2016, we responded to that inquiry and provided specific justification for that time entry of 2 hours. Specifically, Ms. [redacted] reminded Mr. [redacted] that on the day in question, she reviewed five (5) emails and sent one (1) email. Ms. [redacted] stated that 2 hours (12 minutes) was less than the total amount spent on the file on that day, Mr. [redacted] did not make any other specific complaint regarding the September, 2016 bill.
3. Mr. [redacted] has requested appropriate data for billing. The invoices that our firm sends are detailed itemized invoices stating exactly what work was performed on the case, Mr. [redacted] received a detailed invoice each month. Also, at his request, Mr. [redacted] was sent copies of all bills, to date, on August 5, September 28, and October 31, Mr. [redacted], as a participant in the case, is aware of the work being performed. For example, for the billing inquiry for September 2, he sent Ms. [redacted] four (4) separate emails which were reviewed, He is aware of the emails and has documentation of those emails. Mr. [redacted] already has the documentation necessary to verify the charges.
In all, although Mr. [redacted] has an outstanding balance of approximately $1,400.00. He has only disputed $525.00 of the fees. He has not made any specific dispute regarding the remainder of the fees.
Ms. [redacted] believes that Mr. [redacted] filed this complaint simply for the purpose of having her removed from the case as the Parenting Coordinator.
Yours truly,
[redacted]

See attachment for original response.This letter is in response to the complaint filed by [redacted] on or about November 2, 2016. One of the attorneys in our firm, [redacted], was appointed as the Parenting Coordinator in [redacted]'s divorce case. Ms. [redacted] was not Mr. [redacted]’s...

attorney; instead, as a parenting coordinator, the court gives Ms. [redacted] the power to make certain decisions and recommendations regarding the children of the parties. The parties are required to pay the fees associated with Ms. [redacted]'s time pursuant to the Court's Order. In most parenting coordinator cases, because the parenting coordinator is making decisions for the children like a judge would, it is likely that one or both of the parties are unhappy with those decisions. In this matter, Mr. [redacted] was unhappy with the decisions the Parenting Coordinator made that were not in his “favor.”Mr, [redacted]'s complaint to the Revdex.com is ostensibly for billing issues, although it is our position that he is upset that the Parenting Coordinator did not make decisions in his favor; is refusing to pay the bill as a result; and attempting to cause the firm problems. In direct response to Mr. [redacted]'s complaint, the firm states the following:1. The first dispute that Mr. [redacted] raised was regarding the May 25, 2016 bill. At that time, Mr. [redacted] had an outstanding balance of $630.00. In his letter dated June 17, 2016, Mr. [redacted] had questions regarding various time entries on the bill. In her letter of June 30, 2015, Ms. [redacted] addressed each and every question or dispute Mr. [redacted] had regarding the May bill, and she agreed to reduce the bill by .1 billable hours. Even though Ms. [redacted] provided detailed information to back up each and every billing dispute Mr. [redacted] raised on the May bill, Mr. [redacted] continued to dispute the billing. It should be noted that Mr. [redacted]'s former wife paid her share of that bill and all other bills and had no disputes, inquiries, or other complaints regarding the billing. Ms. [redacted] further responded to Mr. [redacted]'s dispute regarding the May bill by email dated July 11, 2016.2. The next billing dispute raised by Mr. [redacted] was regarding the bill for September, 2016.In an email dated October 5, 2016, Mr. [redacted] disputed one (1) time entry for 2 hours ($60.00). By letter dated October 31, 2016, we responded to that inquiry and provided specific justification for that time entry of 2 hours. Specifically, Ms. [redacted] reminded Mr. [redacted] that on the day in question, she reviewed five (5) emails and sent one (1) email. Ms. [redacted] stated that 2 hours (12 minutes) was less than the total amount spent on the file on that day, Mr. [redacted] did not make any other specific complaint regarding the September, 2016 bill.3. Mr. [redacted] has requested appropriate data for billing. The invoices that our firm sends are detailed itemized invoices stating exactly what work was performed on the case, Mr. [redacted] received a detailed invoice each month. Also, at his request, Mr. [redacted] was sent copies of all bills, to date, on August 5, September 28, and October 31, Mr. [redacted], as a participant in the case, is aware of the work being performed. For example, for the billing inquiry for September 2, he sent Ms. [redacted] four (4) separate emails which were reviewed, He is aware of the emails and has documentation of those emails. Mr. [redacted] already has the documentation necessary to verify the charges.In all, although Mr. [redacted] has an outstanding balance of approximately $1,400.00. He has only disputed $525.00 of the fees. He has not made any specific dispute regarding the remainder of the fees.Ms. [redacted] believes that Mr. [redacted] filed this complaint simply for the purpose of having her removed from the case as the Parenting Coordinator.Yours truly,[redacted]