Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
We were not made aware that we could do a "walk-through" with maintenance This should have been communicated to us This also does not answer the question of how a deduction can be made when it is not allowed for in the lease I demand that the owner of the apartment complex speak to me directly I do not want to deal with maintenance or the office manager as I have already spoken to both of them It is not an absurd request to speak to the person, *** ***, who is the actual landlord
Regards,
*** ***
As the office manager that handles rent payments and such, I am given a list of deductions to take out of deposits at the end of a lease by our maintenance guy which is approved by the leasing manager. I have no control of the deductions. I have gave the complaints of the two tenants to...
our leasing manager and he feels the deductions are fair and just. Our maintenance guy is the one who inspects the apartments. Sometimes the tenants will leave the keys on the counter instead of completing a walk thru with him. This is the case here. Our maintenance is available to complete walk thrus as we feel this is the best way to prevent situations like this.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
We were not made aware that we could do a "walk-through" with maintenance This should have been communicated to us This also does not answer the question of how a deduction can be made when it is not allowed for in the lease I demand that the owner of the apartment complex speak to me directly I do not want to deal with maintenance or the office manager as I have already spoken to both of them It is not an absurd request to speak to the person, *** ***, who is the actual landlord
Regards,
*** ***
As the office manager that handles rent payments and such, I am given a list of deductions to take out of deposits at the end of a lease by our maintenance guy which is approved by the leasing manager. I have no control of the deductions. I have gave the complaints of the two tenants to...
our leasing manager and he feels the deductions are fair and just. Our maintenance guy is the one who inspects the apartments. Sometimes the tenants will leave the keys on the counter instead of completing a walk thru with him. This is the case here. Our maintenance is available to complete walk thrus as we feel this is the best way to prevent situations like this.