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Premier Auto Glass, Inc.

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Reviews Premier Auto Glass, Inc.

Premier Auto Glass, Inc. Reviews (1)

I had a warranty problem on my new vehicle and this is the facility that the Ford dealer uses for their glass service work. This company didn't take the time to do the job right the first time and didn't respect my property as they returned my car with all sorts of debris from the replacement. They actually had to install a second windshield after installing the first one improperly. During the second replacement they also had to replace a side pillar of my windshield after getting their sealing/caulk residue on it.

The only nice part about this company is that they went above and beyond to make the job right and that meant more to me than the install gone wrong.

I even went as far to refer another company to this place but learned that no good deed goes unpunished.

I went ahead and got an estimate for a window replacement but their price was higher than their competition. As many people do I shopped around and when I found a better price I let the glass company know that they were too high out of courtesy. Any good company may have said thank you for the opportunity and perhaps say to come back in the future if they can be of service but not these guys.

Their response to me stating that they were too high.

"Well we have a shop, tools, vans, dumpsters, insurance, employees with nice benefits, and about 30 other bills to pay every month so we just can't give extra discounts to anyone who requests one. Try opening and running a small service based company for yourself, you'd be surprised how tough it is to last as long as we have and that's not accomplished by customers naming their own price.

Thanks

Sent from my iPhone"

This is very unprofessional and needless to say it had to be shared. I would not recommend this company.

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Description: Glass - Plate and Window

Address: S17w22645 Lincoln Ave, Waukesha, Wisconsin, United States, 53186-5378

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