Failure to send promised refund for vehicle hold I worked with David L [redacted] and Jeremy G [redacted] looking to trade in my leased Mazda to purchase a new vehicleOn 1/20/Montrose Mazda Kent charged my Amex credit card $(something I said no to twice before being pressured to agree) to hold a vehicle for a day that was to be refunded if I did not purchase the vehicleI did not end up buying the car and was told my refund would be issuedHowever, I have now inquired three times about being refunded without satisfactory responseIn February I was told that there was an issue refunding to an Amex but I can expect a check in the mailI have yet to receive this and it's been over two monthsI have sent text messages to the salesperson, and filled out a contact form online, to which I received an automatic reply about buying a new vehicleI believe it's been more than enough time to refund me such a small amount
To whom it may concern: I went in to Montrose Mazda of Kent and worked with a sales person named [redacted] I was interested in purchasing a Mazda CXand was looking for more information about the vehicleI initially went into the dealership on December 8, and got the information needed for the vehicleOn December 11, 2017, [redacted] contacted me with the price and I notified him I would be in to look over all the paperwork within the coming daysOn December 13, 2017, I looked at my credit score and saw there was a hard pull of my credit score on December 11, by Montrose Mazda of KentI never signed any authorization to pull my credit nor did I give any verbal consent to do soI contacted the dealership and they would not give me any information as to how or why it was pulled without my written or verbal consentI discussed this matter with [redacted] as well as the sales manager named JeremyNeither gave any valid reason as to how or why it was pulledAfter I saw th
The absolute worst experience that I have ever had at a dealership/trying to buy a car Went in to purchase a car that had an estimated selling price of around $19,Told the salesman, who was one of the most unprofessional salesman I have ever met, what my price per month would have to be to buy the carWe went thru the motions, and he informed me that they would never be close to my desired price, so I left About a week after my time at the dealership, I started to get mail from different creditors telling me about the outcomes of the credit checks/requests for the vehicle in questionThis dealership tried to get me financed for $29,500, which is far too much for the vehicle, and on top of that, they tried different creditors to get me financed, which hit my credit score really hardIt disgusts me that they tried to overcharge me for a vehicle, without my knowledgeThey would have scammed me out of almost $10,I have never been more upset or disappointed with a
I tried to lease a car with this dealership and gave them a $2000 deposit. They sent me home with the car to come back on Monday and get the temporary tags. Monday, the deal completely changed adding another $1500 down any another $120 per month. I told them they could just keep the car and wanted my deposit back. They lied and told me the check was mailed on 4-7-2017 however when I received it on 4-19-2017 it was post marked the day before, 4-18-2017. On 4-29-2017 I received a notice from my bank that a stop payment was placed on the check.
Sale advertise for $about weeks ago then it went up to $ They posted a Mitsubishi Lancer Ralliart for $11,about weeks ago on Cars.Com and their site I have a screen shot of it and saved itI was interested in the car and they told me it needed a battery and it be a week and they will let me known when it's doneThen a week later ,they tell me it needed a new rim and they will get a hold or me when it's doneI got the Text from Eric, a sale person I was dealing with and told me it was doneI told him I be there on Thursday I drove up thereIt was a hour drive from my house .I got there and took the car for a test drive and it drove wonderfulBrought the car back to the dealer and waiting for my loan approval,I got it back and it was goodI seen on the paper that the car was for $13,I ask if that was with tax and interested They said notThat is the price of the carI said it was $four weeks agoThey said because we installed new part
Failure to send promised refund for vehicle hold I worked with David L [redacted] and Jeremy G [redacted] looking to trade in my leased Mazda to purchase a new vehicleOn 1/20/Montrose Mazda Kent charged my Amex credit card $(something I said no to twice before being pressured to agree) to hold a vehicle for a day that was to be refunded if I did not purchase the vehicleI did not end up buying the car and was told my refund would be issuedHowever, I have now inquired three times about being refunded without satisfactory responseIn February I was told that there was an issue refunding to an Amex but I can expect a check in the mailI have yet to receive this and it's been over two monthsI have sent text messages to the salesperson, and filled out a contact form online, to which I received an automatic reply about buying a new vehicleI believe it's been more than enough time to refund me such a small amount
To whom it may concern: I went in to Montrose Mazda of Kent and worked with a sales person named [redacted] I was interested in purchasing a Mazda CXand was looking for more information about the vehicleI initially went into the dealership on December 8, and got the information needed for the vehicleOn December 11, 2017, [redacted] contacted me with the price and I notified him I would be in to look over all the paperwork within the coming daysOn December 13, 2017, I looked at my credit score and saw there was a hard pull of my credit score on December 11, by Montrose Mazda of KentI never signed any authorization to pull my credit nor did I give any verbal consent to do soI contacted the dealership and they would not give me any information as to how or why it was pulled without my written or verbal consentI discussed this matter with [redacted] as well as the sales manager named JeremyNeither gave any valid reason as to how or why it was pulledAfter I saw th
The absolute worst experience that I have ever had at a dealership/trying to buy a car Went in to purchase a car that had an estimated selling price of around $19,Told the salesman, who was one of the most unprofessional salesman I have ever met, what my price per month would have to be to buy the carWe went thru the motions, and he informed me that they would never be close to my desired price, so I left About a week after my time at the dealership, I started to get mail from different creditors telling me about the outcomes of the credit checks/requests for the vehicle in questionThis dealership tried to get me financed for $29,500, which is far too much for the vehicle, and on top of that, they tried different creditors to get me financed, which hit my credit score really hardIt disgusts me that they tried to overcharge me for a vehicle, without my knowledgeThey would have scammed me out of almost $10,I have never been more upset or disappointed with a
I tried to lease a car with this dealership and gave them a $2000 deposit. They sent me home with the car to come back on Monday and get the temporary tags. Monday, the deal completely changed adding another $1500 down any another $120 per month. I told them they could just keep the car and wanted my deposit back. They lied and told me the check was mailed on 4-7-2017 however when I received it on 4-19-2017 it was post marked the day before, 4-18-2017. On 4-29-2017 I received a notice from my bank that a stop payment was placed on the check.
Sale advertise for $about weeks ago then it went up to $ They posted a Mitsubishi Lancer Ralliart for $11,about weeks ago on Cars.Com and their site I have a screen shot of it and saved itI was interested in the car and they told me it needed a battery and it be a week and they will let me known when it's doneThen a week later ,they tell me it needed a new rim and they will get a hold or me when it's doneI got the Text from Eric, a sale person I was dealing with and told me it was doneI told him I be there on Thursday I drove up thereIt was a hour drive from my house .I got there and took the car for a test drive and it drove wonderfulBrought the car back to the dealer and waiting for my loan approval,I got it back and it was goodI seen on the paper that the car was for $13,I ask if that was with tax and interested They said notThat is the price of the carI said it was $four weeks agoThey said because we installed new part