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Premier College Combine

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Premier College Combine Reviews (6)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The refund has been posted to my card and we have been made whole Regards, [redacted]

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  The refund has been posted to my card and we have been made whole.
Regards,
[redacted]

We needed to sort through those who wanted credits and those who chose other events. This credit has been issued.

I am sure you will see it in the next day or so. Some credit cards post faster than others. It was done late last week.

Business response taken over the phone by Revdex.com staff (LL)
Ed B[redacted] indicated the consumers registered her child and the business received a call from the consumer five days prior to the start of the combine and was advised the consumers child had suffered an injury. Business had already...

included the her child on the roaster and purchased a personalize shirt. The business offered to enroll her child into a later combine because of the injury but the consumer declined and demanded a refund.
Consumer is not entitled to a refund based on the policy posted on the website regarding refunds.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Date: Wed, Mar 9, 2016 at 9:48 AMSubject: FW: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #[redacted].To: "[redacted]@cleveland.Revdex.com.org" <[redacted]@cleveland.Revdex.com.org>
Dear Ms. [redacted],
Premier Soccer didn’t say anything differently in response to my complaint.  I have emails to prove they did not offer a credit until I pressed the issue that they had not and offered in a rude manner.  I believe they should at least refund $50. and I question if their policy is “legal”.   I will print the emails and try to upload them but your Revdex.com doesn’t appear to have the capacity to return an email on the complaint page.
Unfortunately, you neglected to answered my question on my complaint if they are providing policies according to the law.  I believe their practices to be unethical and not in good faith.  I really don’t care if they issued a #, my son has a seriously injury and unsure when he can play again to attend any future clinics; not to mention, based on the rude manner received by this business, I would Never send my minor son in their supervision after this situation.  Would you send your child?  I really don’t think so.
I’m disappointed you did not look at this complaint completely and legally.  I will contact AG’s office if Revdex.com can’t handle appropriately and legally.
[redacted]

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