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Premier Custom Trailers, LLC

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Reviews Premier Custom Trailers, LLC

Premier Custom Trailers, LLC Reviews (2)

Purchased [redacted] May 14th from Brian The owner of Premier Custom TrailersAt time of purchase I paid Premier Custom Trailer to deliver my new toy haulerMay 16th my new toy hauler arrived with damage down the entire left side of the unitI immediately contacted Brian with the newsBrian promised me he could have the unit repaired to brand new condition and I would have it back before July 1stAs of August my new toy hauler is still undergoing repairs that were sustained from [redacted] delivery sourceMy family has not been able to use the trailer once since it was deliveredI have personally spent 20+ years in the Auto IndustryI would never force my customer to wait this long to enjoy their purchaseThe right thing to do would be take this trailer back and replace itThat should have happened three months ago and it should happen nowAll of the dealers I know in the Auto Industry would have replaced the unit at this pointI warn any person doing busyness with Brian of Premier Custom Trailers if a situation should arise that requires him to do the right thing you can rest assured he will not, and he will take responsibility for nothing

Purchased [redacted] May 14th 2016 from Brian The owner of Premier Custom Trailers. At time of purchase I paid Premier Custom Trailer to deliver my new toy hauler. May 16th my new toy hauler arrived with damage down the entire left side of the unit. I immediately contacted Brian with the news. Brian promised me he could have the unit repaired to brand new condition and I would have it back before July 1st. As of August 24 2016 my new toy hauler is still undergoing repairs that were sustained from [redacted] delivery source. My family has not been able to use the trailer once since it was delivered. I have personally spent 20+ years in the Auto Industry. I would never force my customer to wait this long to enjoy their purchase. The right thing to do would be take this trailer back and replace it. That should have happened three months ago and it should happen now. All of the dealers I know in the Auto Industry would have replaced the unit at this point. I warn any person doing busyness with Brian of Premier Custom Trailers if a situation should arise that requires him to do the right thing you can rest assured he will not, and he will take responsibility for nothing.

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Address: 12394 N US Highway 131, Schoolcraft, Michigan, United States, 49087-8465

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