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Premier Inspection Company

1541 Meadow Ln, Douglas, Wyoming, United States, 82633-9044

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Premier Inspection Company Reviews (%countItem)

As a disabled Veteran (wheel chair bound) I expected Bryan S of premier inspection company to inspect the house I purchased thoroughly! come to find out after I moved in, the water heater (a 2002) leaks! The water feed plumbing is not to code!the bathroom exhaust fans are not to code! the exhaust fan ducting is not to code! 1 of 2 wells does not work! 1 bathroom shower didn't work! The water heater, and plumbing are in the crawl space which of coarse I CAN'T get to! and I can't get in the attic to know about the bathroom exhaust fans, and ducting! He didn't do his job! if he had I would've expected everything fixed by closing, or I would not have purchased the home!

Premier Inspection Company Response • Aug 12, 2020

Premier Inspection Company does not enforce or inspect homes based on local codes. We inspect and report following the *** Standards Of Practice. A home inspection is a non-invasive, visual examination of the accessible areas of a residential property (as delineated below), performed for a fee, which is designed to identify defects within specific systems and components defined by these Standards that are both observed and deemed material by the inspector. The scope of work may bemodified by the Client and Inspector prior to the inspection process.

I. The home inspection is based on the observations made on the date of theinspection, and not a prediction of future conditions.II. The home inspection will not reveal every issue that exists or ever could exist, butonly those material defects observed on the date of the inspection.1.2. A material defect is a specific issue with a system or component of a residentialproperty that may have a significant, adverse impact on the value of the property, or thatposes an unreasonable risk to people. The fact that a system or component is near, at,or beyond the end of its normal, useful life is not, in itself, a material defect.1.3. A home inspection report shall identify, in written format, defects withinspecific systems and components defined by these Standards that are both observed anddeemed material by the inspector. Inspection reports may include additional commentsand recommendations.

2. Limitations, Exceptions & Exclusions2.1. Limitations:I. An inspection is not technically exhaustive.II. An inspection will not identify concealed or latent defects.III. An inspection will not deal with aesthetic concerns, or what could be deemedmatters of taste, cosmetic defects, etc.IV. An inspection will not determine the suitability of the property for any use.V. An inspection does not determine the market value of the property or itsmarketability.VI. An inspection does not determine the insurability of the property.VII. An inspection does not determine the advisability or inadvisability of thepurchase of the inspected property.VIII. An inspection does not determine the life expectancy of the property or anycomponents or systems therein.IX. An inspection does not include items not permanently installed.X. This Standards of Practice applies to properties with four or fewer residentialunits and their attached garages and carports.

2.2. Exclusions:I. The inspector is not required to determine:A. property boundary lines or encroachments.B. the condition of any component or system that is not readily accessible.C. the service life expectancy of any component or system.D. the size, capacity, BTU, performance or efficiency of any component orsystem.E. the cause or reason of any condition.F. the cause for the need of correction, repair or replacement of any system orcomponent.G. future conditions.H. compliance with codes or regulations.I. the presence of evidence of rodents, birds, bats, animals, insects, or otherpests.J. the presence of mold, mildew or fungus.K. the presence of airborne hazards, including radon.L. the air quality.M. the existence of environmental hazards, including lead paint, asbestos or toxicdrywall.N. the existence of electromagnetic fields.O. any hazardous waste conditions.P. any manufacturers' recalls or conformance with manufacturer installation, orany information included for consumer protection purposes.Q. acoustical properties.R. correction, replacement or repair cost estimates.S. estimates of the cost to operate any given system.II. The inspector is not required to operate:A. any system that is shut down.B. any system that does not function properly.C. or evaluate low-voltage electrical systems, such as, but not limited to:1. phone lines;2. cable lines;3. satellite dishes;4. antennae;5. lights; or6. remote controls.D. any system that does not turn on with the use of normal operating controls.E. any shut-off valves or manual stop valves.F. any electrical disconnect or over-current protection devices.G. any alarm systems.H. moisture meters, gas detectors or similar equipment.III. The inspector is not required to:A. move any personal items or other obstructions, such as, but not limitedto: throw rugs, carpeting, wall coverings, furniture, ceiling tiles, windowcoverings, equipment, plants, ice, debris, snow, water, dirt, pets, or anythingelse that might restrict the visual inspection.B. dismantle, open or uncover any system or component.C. enter or access any area that may, in the inspector's opinion, be unsafe.D. enter crawlspaces or other areas that may be unsafe or not readily accessible.E. inspect underground items, such as, but not limited to: lawn-irrigationsystems, or underground storage tanks (or indications of their presence),whether abandoned or actively used.F. do anything that may, in the inspector's opinion, be unsafe or dangerous tohim/herself or others, or damage property, such as, but not limitedto: walking on roof surfaces, climbing ladders, entering attic spaces, or negotiating with pets.G. inspect decorative items.H. inspect common elements or areas in multi-unit housing.I. inspect intercoms, speaker systems or security systems.J. offer guarantees or warranties.K. offer or perform any engineering services.L. offer or perform any trade or professional service other than a homeinspection.M. research the history of the property, or report on its potential for alteration,modification, extendibility or suitability for a specific or proposed use foroccupancy.N. determine the age of construction or installation of any system, structure orcomponent of a building, or differentiate between original construction andsubsequent additions, improvements, renovations or replacements.O. determine the insurability of a property.P. perform or offer Phase 1 or environmental audits.Q. inspect any system or component that is not included in these Standards.

For more information about these Standards of Practice please feel free to contact Premier Inspection Company.

Thank you

Customer Response • Aug 13, 2020

Complaint: ***

I am rejecting this response because:there are things that weren't even inspected! examples: on the inspection report it asks if there are any cooling devices? He wrote not present! so, whats a swamp cooler do? I don't even know if it works, or leaks, I haven't tried using it And I was quite adamant about knowing that it worked!Both bathroom exhaust fans are installed wrong! nothing was said to me about them!the 2nd well doesn't work, nothing was said to me about it! so I know that wasn't inspected!I had to replace the poll barn water hydrant, because it didn't work. Nothing was said to me about it by the inspector! so I know that wasn't inspected. I had to have the 2nd bathroom shower repaired, because it didn't work! the spout was badly corroded. I know that wasn't checked for operation. Someone said the hot water heater was only 8 years old but, it is clearly dated 2002, which I am now replacing, because it went out! so I know that wasn't checked.

Regards

Premier Inspection Company Response • Aug 24, 2020

The swamp cooler was not installed in a window. It was laying on a deck disconnected. The unit was not considered normal operating equipment to be tested.

The inspector conducting a general inspection of a home may not discover all defects, and improper installation of a bath fan may not be considered an obvious defect. The exhaust fan in the kitchen was noted because there was an obvious defect.

Inspection of an outbuilding (Pole Barn) is a separate service that was not requested with this inspection.

Inspection of a well or second well is a separate service that was not requested with this inspection.

One shower in the home was being used as storage for equipment and the shower head was capped at the time of inspection. We talked about the situation in person at the time of the re-inspection of the roof. I apologize if I did not communicate clearly.

At the time of inspection, the water heater was operating as intended. We do not anticipate life remaining of an appliance nor do we typically contact the previous owners for information. We report on the operation or condition of an appliance or component at the time of inspection.

I hope that these responses have entirely answered your questions.

Thank you.

Customer Response • Aug 24, 2020

Complaint: ***

I am rejecting this response because: 1-Correct, the swamp cool is not installed in a window, It's installed in the side of the building! Yes, the main unit is on the deck but, the control panel is on the wall inside the house! And you admit you didn't even check it when I was quite adamant with the real estate agent that it got checked! 2-Oh but, there was an obvious defect with the bathroom exhaust fans! when you turn on one bathrooms fan, the other bathroom switch lights up! That right there tells me, at the least, the wiring is messed up! which tells me that you didn't check the rest of it! Both bathrooms should have separate exhaust fans with separate ducting! 3-I wasn't told that an inspection of the poll barn water hydrant is a separate service! same with the 2nd well! When a home is inspected, to me that means anything, and everything to do with it is inspected! especially when it's advertised with a second well! 4-Did I say anything about the shower being used as storage? NO! So, that definitely tells me that you didn't inspect the 2nd bathroom for anything! 5-You didn't even look at the water heater! the seller disclosed that it was a 2012! when it is clearly marked 2002! plus it was leaking!

Regards

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Address: 1541 Meadow Ln, Douglas, Wyoming, United States, 82633-9044

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