Premier Mortgage Funding

Initial Business Response /* (1000, 8, 2016/05/05) */
Contact Name and Title: *** *** owner
Contact Phone:
Contact Email: ***@yahoo.com
I had this account with the previous owner for a couple of years before these new owners took over in All of my hood
exhaust cleaning reports have stated that the fan connected to the hood system had inadequate "draw" and was not pulling the grease and exhaust from the system properlyI advised them to have the fan worked on on numerous times which is reflected in my reports to themOn the last service performed very recently, After 2/3's of the service time had passed I went to pick up more degreasing cleaning chemical from the officeWhen I arrived back at the job my employee stated he had cleaned the remainder of the fan/duct work from ontopHe misunderstood apparently what I meant when I told him "under the fan blades" because he was newWhen I learned from Mr*** the next day that the duct shaft was not clean I handled the matter professionallyI was leaving for vacation and did not have time to go back and fix the mistake and of course did not want to have a new employee still in training there without me especially because I have to supervise the job with my licensing and he still needed more trainingI told Mr*** that because the system was not yet cleaned to code that my sticker must be removed from the hood system according to state fire marshal lawsI did not even charge him for performing hours worth of work for that serviceI did not want him to be out of fire code and have any potential hood fires so I directed him to call Nevada Exhaust which is another hood & exhaust cleaning company to go out and clean the duct shaft right awayI also informed the Fire Marshal of the details (this is a requirement for all reporting) so that there was no confusion and or liability on my company at that pointI never have had a signed contract with the new owners and they still haven't had the fan adjusted properly according to codeI feel I did everything that was responsible in accordance to the situation that occurredAnd the only one of the new owners I have ever communicated with has been *** ***Thank you, *** ***