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Premier Property Management of DE

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Reviews Premier Property Management of DE

Premier Property Management of DE Reviews (2)

I've been serving on the Board of my community for the last 6 years and Premier has been awesome to work with. We've utilized their services for the last 6 years and the staff has always been courteous, helpful and more than willing to go above and beyond. We've had meetings at their office and they've gone so far to ensure that we have beverages and snacks. The entire staff is well educated in Delaware Law and we have complete confidence in their abilities. Their collections department is prompt with sending all past due notices and act quickly with debt actions and liens. You reach a live person every time you call, no recording and our requests are met with no hesitancy. The Accounts Payable department has been great with sending us all our financial activity and reports. Our finances are open to us at anytime which is very nice. Our property manager is quick to reply to emails and send us whatever reports or information we have requested. Our community has a swimming pool and Jeff from Premier has done a wonderful job in ensuring that our pool always looks clean, is closed accordingly and we have no apprehension that all chemicals and winterizations of the pool are taken care of by the experts. I would recommend Premier Property Management to any community. They truly take the stress out of living in a Homeowners Association.

Review: This company handles HOA assessments for my HOA company. On may 8, in good faith I sent in a payment in the form of a money order for the amount of $130.00 to cover HOA annual dues. I had not received a bill/billing assessment to advise the amount of the dues for 2014. Previous year assessment was $120.00 so since I had not received a bill I decided to send in $130.00. I requested a bill for full assessment amount. Premier Property Management of DE never responded. I sent second request for a bill on 8/11/2014. Still no response. On 10/6/2014 I receive a letter telling me I am more than 30 days delinquent on my assessment. No date on assessment and still no bill. A threat of court action. The assessment states that my assessment amount is $20.00.Desired Settlement: I would like them to send a bill that states the full assessment amount for 2014 . They never sent a full bill. They refuse to send one.

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Description: PROPERTY MAINTENANCE

Address: 34634 Bay Crossing Boulevard, Suite 4, Lewes, Delaware, United States, 19958

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