Premier Rentals

We are truly apologetic that *** *** feels traumatized by receiving a friendly reminder call that her payment is dueTo upset someone over a phone call is never our intentionMy employees are simply doing there jobAs far as the phone conversation between *** and Justina made over a
month ago, I spoke with *** back at the end of AugustI had no idea we were still dealing with the situationpayments have been made since then As far as receiving reminder calls, I will be sure to remove her number completely from our call system to ensure she never receives another callNow as far as her feeling hesitant to call the store, she has a couple options because I can never make the assurance that she will not speak to Justina as she is an owner in this company as wellHer options are as follows, she can set her account up for auto draft or she can simply call my Albuquerque location to make her payment At this time we do not feel we are obligated to credit the account in the amount of $ We do value her business and appreciate her as a customerThank you .Danny S***